Medical Receptionist - QDI North West Hospital


Great opportunity for a motivated Radiology Receptionist to join QDI North West Hospital on a FT basis, please apply.

QDI provides a comprehensive range of imaging services including General X-ray, Dental Imaging, Fluoroscopic Screening, CT, MRI, Digital Subtraction Angiography, Ultrasound, Vascular Ultrasound, Echocardiography, Nuclear Medicine, Bone Densitometry, and Mammography.

QDI provides radiological services in numerous private hospitals: North West Private, St Vincents PH Northside, Peninsula Private & Noosa Private. The remainder of the practices are located in medical centres or as free-standing sites servicing general practitioners and specialists.
We are currently looking for an Enthusiastic Receptionist to work at QDI Radiology clinic at North West Hospital on a full-time basis.

Specific Duties include:
  • Performance of all reception duties including (but not limited to)
- Making patient exam bookings
- Patient record data entry
- Greeting of patients on arrival of appointment
- General patient customer service care
- Medicare billing and banking;
  • Assistance with patient flow within the department;
  • Communication with Medical Centre staff in relation to services offered;
  • Work in accordance with all Company policies including OH&S
  • Day to day problem solving
You will need to:
  • Have previous front desk/office experience in within Radiology or Medical Centres environment 
  • Demonstrate sound accuracy and speed with keyboard skills
  • You need to be available to work between 7:45 - 18:00 and on weekends
  • Be able to competently use standard software packages (IRIS system)
  • Demonstrate outstanding ability to deal with people face to face and over the phone
  • Positive and "Can Do" Attitude
  • Have an excellent phone manner
  • Display a caring and compassionate attitude towards patients
  • Be open and confident, show initiative and be willing to accept responsibility
  • Be a clear oral communicator
  • Prioritize daily tasks
  • Be able to work independently and part of a team
  • Have own transport
  • Medical typing/terminology is an advantage but not essential
You will need to be committed to delivering excellent customer service to our patients, referring doctors and work colleagues and want to work as part of our motivated and close-knit team. All applicants with a majority of the above skills and abilities are encouraged to apply and will all be considered.
To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.