Quality Improvement Officer

Healthcare Imaging.com.au

If you are a law graduate who is interested in taking first steps in their medico-legal career, then join our national imaging quality team today!

  • ASX Listed Healthcare Leader
  • Heidelberg VIC Location
  • Suitable for a recent Law graduate with interest in medico-legal industry
Healthcare Imaging Services (HIS) currently operates over 140 imaging centres in Australia, performing more than 2.2 million examinations annually. HIS provides a full variety of imaging centres including public hospitals, private hospitals and community based centres and employs over 2,000 technical, nursing and administrative staff.
We are currently looking for an enthusiastic full-time Quality Improvement Officer to join our National Quality team based at our Heidelberg VIC Office. Your role will provide assistance to our national quality team across a number of functions including but not limited to:
  • Managing patients’ feedback and complaints
  • Maintaining vendors’ registrations and inductions
  • Q-Pulse management reporting
  • Managing legal requests
  • Ad-hoc administration duties as required to support the quality function of the business 
To be successful in this role, you need to have:
  • Law background with strong interest in medico-legal industry will be preferred
  • Previous experience in a similar role within operations will be preferred
  • Ability to competently use software packages i.e. Q-Pulse system - will be advantageous
  • Advanced Excel Skills – essential
  • Professional phone Manner
  • Excellent verbal and written communication skills
  • Strong attention to detail and commitment to quality
  • Accurate and quick data processing skills
  • Ability to problem solve, prioritize and manage a challenging workload
  • Ability to work within in a team and autonomously
To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.