Community and Engagement Team Leader

ConsultANZ

Great opportunity for a Community and Engagement leader with experience in the Civil Infrastructure industry to join this national employer.

  • Sydney Based
  • Opportunities for career progression
  • $150-$155k salary package
Company
  
he company is a highly regarded Top-Tier Australian Contractor who is now expanding due to an increased workload, presently involved in Infrastructure Projects within Sydney. Currently seeking a Senior Community & Engagement Leader to manage a small professional team providing the Community Engagement Function on a live project.
  
Main Duties
  
As the Community & Engagement Leader you would be responsible for;
  • Supervision of a small 4-5-person team to ensure all inquiries and complaints are being met.
  • Work with internal and external stakeholders to accomplish the best outcomes for the stakeholders, customers & the project team.
  • You will be the primary point of community and external stakeholder contact.
  • Being front line of communication for external third parties which interface with the project.
  
Requirements
The successful candidate will bring to the role;
  • 5+ years’ experience in community and stakeholder engagement on Civil Infrastructure Projects
  • A sound understanding of all Microsoft Office Programs, with above-average general IT skills & experience.
  • Ability to lead small teams whilst demonstrating key leadership traits
  • Experience in using a CRM database for tracking customer queries, information & issues.
  • Outstanding & demonstrable communication skills both written and verbal
  • Experience in negotiation and strong influencing skills.
  • Able to hold difficult conversations and manage complaints effectively, including to follow them through to closeout.

Benefits
A package that is in-line with the demanding nature of the project, which includes a $150-$155k Salary package.