Senior Business Analyst

Compassion Australia

Are you an experienced Business Analyst, with a drive to have a career that makes a difference? Then we want to hear from you!

  • National Christian not-for-profit organisation
  • Based in Newcastle, NSW (Flexible location considered)
  • Full-time Permanent Role
Compassion Australia is on the look out for an excellent Business Analyst with a passion for technology and how it can be used to better serve our supporters. In this role you will be a process and project champion driving ministry-wide process efficiency and providing high quality support to enterprise technology projects.

Key Responsibilities
  • Business process champion, with a passion for driving and delivering efficiency and effectiveness in process’
  • Evaluation and mapping of process’, pro-actively anticipating requirements, identifying areas for business improvement
  • Developing and implementing solutions coupled with the ability to create and write relevant technical documentation.
  • Map ministry processes and how they interact across products, programs, channels and functions.
  • Perform, lead and facilitate requirements gathering.
  • Develop, co-ordinate, roll out and facilitate training, workshops and coaching for end users.
  • Write, interpret and assist in the development of in-depth technical documents including build specifications.
  • Implement testing and defect reporting on software projects by writing and using test plans and use cases.
  • Completing User Acceptance Testing.
  • Liaise with key stakeholders and effectively communicate insights and plans to cross functional team members and managements.
Essential Qualifications, Experience & Skills
  • In-depth understanding of business principles and processes
  • Understanding of software development processes and/or IT hardware and systems
  • Bachelor’s degree in business, management, software engineering, IT or related discipline; or an equivalent level or quantity of training/qualifications 
  • Advanced competency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint)
  • IIBA or BABOK Certification
  • Understanding of Agile and waterfall Project Methodologies
  • Ability to quickly learn new processes, systems and technology
  • Ability to plan, prioritise tasks, and manage time efficiently, including the ability to work simultaneously across a number of projects
  • Ability to work autonomously and also participate effectively in team and cross-functional environments in order to achieve high quality results
  • Strong communication skills including ability to discuss problems, analyse and formulate solutions with a range of technical and non-technical users and stakeholders
To be successful in this role, you’ll be strongly aligned to the values of this leading Christian not-for-profit organisation and be looking for a role where you can use your exceptional talent to make a difference. This is a unique opportunity to use your skills and experience to help release children from poverty. Great salary packaging opportunities are also available to maximise your take-home pay. Relocation assistance is available.

If you would like to be considered for this position, please review the application pack and submit your application by clicking Apply Now. Applications close at 5pm (AEDT) on Sunday 23 February 2020.

For an initial discussion or enquiries about the role please contact People & Culture on 02 4935 5000 (extn 1300) or email