Internal Sales Coordinator - Hire Controller

Distinct Recruitment

Well established co - Construction industry with a presence Australia - wide. Use your superior internal Sales Coordination/Customer Service exp

  • Fast paced role - great team culture
  • Construction industry exp preferred
  • Approachable mgt team & excellent induction process

My client have a superior reputation in the Civil Construction industry and are seeking an enthusiastic Internal Sales Coordinator/Hire Controller to join their team. 

You will be responsible for all hire/sales enquiries via front counter, telephone and internet, providing customer quotations, allocations of deliveries and pickups (internal and external transport), maintaining daily run/day sheets and required documents, liaising with drivers and yard hands. Entering of contracts and actioning daily Branch KPI reports.
Key duties & responsibilities
  • Take responsibility for phone calls/enquiries from customers regarding hires, sales, off hires, pricing and quotations for Hire equipment.
  • Ensure that customers are receiving accurate and up to date pricing and information.
  • Actively promote the hire/sales of all products and be alert for opportunities to promote the sale of other products within the Company's product catalogue.
  • Always endeavour to improve product knowledge and learn technical specifications for all products
  • Provide quotations for customers when required with accurate pricing and appropriate products.
  • Liaise with Sales team and Branch Manager with any customer enquiries or quotations that require a site inspection or project design.
  • Provide customers with realistic and accurate time-frames for deliveries and pickups.
  • Endeavour to answer the phone within 3 rings, with appropriate greeting and in a friendly and energetic manner.
  • Record all relevant information onto a CIF (Customer Information Form) and take action as necessary.
  • Greet all visitors/customers that enter branch in a friendly and energetic manner, and advise other staff of awaiting appointments.
Skills & experience
  • Hands on sales coordination experience
  • Construction industry experience preferred
  • Superior customer service skills both face to face and over the phone
  • Ability to multitask and work to tight deadlines
  • Experience working in a fast paced environment
  • Strong communication skills
Apply today - submit your resume in "WORD" format.