Internal Sales Coordinator

Distinct Recruitment

Well established co - Construction industry with a presence Australia - wide. Use your superior internal Sales Coordination/Customer Service exp

  • Fast paced role - great team culture
  • Opportunities to grow and develop from within
  • Construction industry - Strong presence Australia-wide
My client have a superior reputation in the Construction industry and seeking a new member of staff to join their team.

You will be responsible for all sales enquiries via front counter, telephone and internet, providing customer quotations, allocations of deliveries and pickups (internal and external transport), maintaining daily run/day sheets and required documents, liaising with drivers and yard hands. Entering of contracts and actioning daily Branch KPI reports.

Key duties & responsibilities
  • Take responsibility for phone calls/enquiries from customers regarding hires, sales, off hires, pricing and quotations for Hire equipment. 
  • Ensure that customers are receiving accurate and up to date pricing and information.

  • Actively promote the hire/sales of all products and be alert for opportunities to promote the sale of other products within the Company’s product catalogue.

  • Always endeavour to improve product knowledge and learn technical specifications for all products

  • Provide quotations for customers when required with accurate pricing and appropriate products.

  • Liaise with Sales team and Branch Manager with any customer enquiries or quotations that require a site inspection or project design.

  • Provide customers with realistic and accurate time-frames for deliveries and pickups.
  • Endeavour to answer the phone within 3 rings, with appropriate greeting and in a friendly and energetic manner.
  • Record all relevant information onto a CIF (Customer Information Form) and take action as necessary.
  • Greet all visitors/customers that enter branch in a friendly and energetic manner, and advise other staff of awaiting appointments.
Skills & experience

  • Hands on sales coordination experience
  • Construction industry experience preferred
  • Superior customer service skills both face to face and over the phone
  • Ability to multitask and work to tight deadlines
  • Experience working in a fast paced environment
  • Strong communication skills
Apply today - submit your resume in "WORD" format.

Start fresh in a new role in 2020!