Assistant Managers

Crystalbrook Collection

Fantastic Opportunity to join Crystalbrook Collection

  • You embrace the role of MANAGER on Duty.
  • Be part of a great team
  • Gorgeous locations and Hotels
Make it Happen. Make it Great.

Assistant Managers Required - Front Office 

promises a fresh approach to hospitality. Riley is a sophisticated character with a playful outlook on life. Residing in a prime location at the northern end of the iconic Cairns Esplanade, Riley features 311 stylish rooms and suites. Discover engaging, social, vibrant spaces and a passion for innovation – all day, every day. 
The Roles

In addition to leadership responsibilities delegated to you by the Hotel Management to increase your scope and future leadership potential…You will collaborate with our guests by:
  • Greeting, assisting and naturally wowing guests of the hotel
  • Solve any shift dramas and competently handling emergency situations
  • Assisting all areas provide excellent service in the absence of other management
  • Assisting the Front Office Manager with front office operations during and acts on behalf of the General Manager in the absence of senior management
  • Role modelling proper workplace health and safety procedures
  • Championing our Guiding Principles
  • Your willingness to work across all shifts
  Your many talents will include:
  • Demonstrated experience in a leadership role within hotels preferred
  • Understanding of PMS (Opera)
  • Proficient in Outlook, Word and Excel
  • Keeping calm in challenging situations
  • Ability to happily wear many hats
Crystalbrook Collection
Crystalbrook Collection is Australia's newest portfolio of distinctive, upscale hotels where differences are applauded. Our environment is dynamic and entrepreneurial, and we heartily believe in looking after our people. We're all about creating unique customer experiences, embracing each location. We love innovation, design, sustainability, connectivity… and most importantly, having fun.

What makes Crystalbrook Collection different?
We are Collaborators. Who you are matters as much as what you can do. We look for the twinkle in the eye with each Collaborator and a genuine passion to be great, truly outstanding professionals. Our Collaborators deliver service that is interested, curious, insightful, empathic, stylishly witty and locally aware.

We want you to make it happen, make it great. To assist you, we provide relaxing zones, learning opportunities and an easy to climb ladder – yep if you’re good at what you do, the only way is up.
Our Collaborators are always curious for more.
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Join the Positive Rebellion. Tell us what makes you great.