Mortgage Analyst - Senior Loan Packager

Platinum People Group

Join a boutique mortgage brokerage in their swanky South Melbourne office and fast-track your career progression

  • $70,000 - $75,000 + Super
  • Beautiful Office space in thriving South Melbourne
  • Genuine Career Progression Opportunities
Your new role
You will be supporting an award winning and highly successful mortgage broker who prides themselves on educating their customers around the home loan process.

The role involves a comprehensive understanding of home loans. You’ll be a go-to resource for everything to do with the loan process. Your job will involve packaging up loan applications, collating documents from customers and managing applications right through to settlement. That being said, this brokerage has some pretty nifty processes, ensuring they receive all supporting documentation before meeting customers (in turn, making your life that little bit easier).

You’ll also have the opportunity to workshop loan applications with your Director, conducting serviceability calculations, and making recommendations to your team on the best loan product and structure.

Amazing customer service skills are essential, as you’ll be focused on delighting
customers at every turn. In addition to managing work in progress for customer, you’ll also assist in the overall customer experience strategy, servicing the groups past customers and ensuring they ‘feel the love’ too.

Your new employer
This special team have ambitions to grow their team and want you to play an
integral part in this. Last year they settled nearly $50 million in volume (in a tough year for the industry too) and have recently acquired another large loan book.

The company is located in a beautiful office space in South Melbourne, with plenty of great coffee shops in short walking distance.

There’s huge opportunity to grow and advance your career in this lucrative role, with the chance to progress into either a Mortgage Broker or Operations Manager, managing offshore assistants.

Did we also mention that they have a cute, friendly puppy on site?

About you
  • You’ll be comfortable working in a fast pace environment
  • You’ll have excellent communication skills and customer care capabilities
  • You’ll have experience working as a Loan Processor
  • You’ll understand the end-to-end journey of a customer, and the customer lifecycle
  • You’ll be organised and efficient
  • You’ll love forming relationships and making customers happy.
If you’re ready to take the next step to advance your career then hit APPLY NOW. Or, learn more about the role by contacting Meghan Curtis at Platinum People Group for a confidential chat on (03) 9913 9642.