Junior Helpdesk * Graduate Level *

Harvey Nash

Hiring for someone to join their tech environment, where they will provide training & support alongside fast track career development opportunities!

  • recruiting for a Junior Helpdesk Support, Level 1 / Level 2
  • Must have exceptional communication / Customer service
  • Passionate about technology
A Leading tech firm in the heart of the City are hiring for someone to join their IT Department, where they will provide training & support alongside fast track career development opportunities! 

They are recruiting for a graduate level position so require an individual who is passionate about technology.


Are you a 2019 graduate?

Are you looking for your 1st job out of university having completed a degree in a technology related subject, with a major specifically Networking, Security or similar (NOT development)?

Do you have a placement or Intern in IT Support (L1, L2, L3 / networking etc)?

KEEP READING!!!

Your role will be to join a small team of 4, where you will learn from your colleagues and leverage from their experience, to provide and learn how to support all levels of users within a Global Banking including GM's, C Level and Traders including telephone helpdesk support, remote support and general 1st class customer service & technical Support.

The role will be 1st point of contact via phone and email. You will try and resolve the calls initially and if not escalate the issue to the senior member of the team. Technologies include Windows 10, Office 365, Exchange 2016, Active Directory, basic Networking etc.


You will enjoy an environment of collaboration, energy and technology which are at the forefront of the business.



To apply you must have:-
- Exceptional communication and customer service
- Have graduated this year with a major in Networking, Security or similar (NOT development)
- Have a recent work experience, placement or Intern in IT Support (L1, L2, L3 / networking etc).  
- Professional telephone Manner
- Well presented
- Be keen to learn
- Be passionate about technology
- Be looking for your 1st job in IT, having recently graduated in Technology

  

If you want to work for one of the best environments to succeed in Sydney with solid employee training programmes, in a collaborative, diverse and transparent workplace, where you get listened to and ideas and innovation are put into practise, then please apply now!
Urgent roles with a quick hire process!