Level 2 Support

Harvey Nash

A medium sized & growing business, globally is looking for a passionate IT Support Engineer to join a team of six as the SME for external clients.

  • Systems Engineer - Level 1 & Level 2
  • Western Suburbs, Bellavista, Paramatta, Sydney
  • Attractive Salary, Incentives and Bonus package
  • Systems Engineer – Level 1 & Level 2
  • Western Suburbs, Bellavista, Paramatta, Sydney
  • Attractive Salary, Incentives and Bonus package 
  

If you are looking for the next step in your IT Support Career then please keep reading!
  
A medium sized and growing business, globally and based in Sydney is looking for a passionate IT Support Engineer to join a team of six as the SME for external customers. Full training available and upskilling in Cloud technologies coupled with certifications.
  
  

This is an exciting role with a global reach within Systems Engineering. The teams responsibility is for Windows & AD, Backup & DR, Networking (LAN/WAN, Cisco), VMWare & Esxi and AWS & Azure Infrastructure.

Your role will be the Level 2 support both face to face and remotely whilst working on a number of exciting projects. You will be responsible for BAU; responding to incidents, service requests and pro-active management of the established services & systems.

Requirements:

  • Excellent communication both verbally and face to face
  • At least 2-3 years experience IT Support, specifically offering L2 remote & face to face support
  • To have worked with all levels of users from Junior up to C level stakeholders
  • Those interested will be up skilled in AWS or Azure as the team has on prem expertise
  • To have Strong Windows and AD hands on experience
  • Good Office365
  • Good Networking experience - TCP/IP, LAN, DNS, DHCP, WINS, Cisco etc
  

 

If you are looking for a new challenge which includes taking ownership of IT Support diagnostics & Troubleshooting  within this business, where the buck stops with you, then please apply! You will work in a positive, forward thinking team who are passionate about technology and upskilling. This team have already made a big impact in Sydney & continue to make impressive progress within the industry!
  
  
Interviews available next week. Please email your CV to laura.robinson@harveynash.com.au immediately.