Rostering Officer

ANSON Management Consulting

Work with an organisation where the higher purpose for all staff is supporting people with a disability to achieve their personal goals

  • Values Driven Community Based Organisation
  • 12-Month Part-time (10am-5pm Mon to Fri) Contract Opportunity
  • A Role That's More Than Just a Job
About the Company:   
For over 2 decades, our client has supported many thousands of individuals and families in the Western Australian community. Their aim is to achieve positive outcomes and the creation of opportunities through community support and supported and open employment. 
Through a broad array of support services our client provides tailored options designed to support individual needs. Additionally, our client’s commercial businesses employ people with disability who work alongside industry professionals, whilst their employment services support people to find and maintain employment in the open labour market. 

About the Role

The Rostering Officer works with families, stakeholders, staff and clients to coordinate shift allocation.  This role involves delivering excellent customer service through regular contact with stakeholders and managing the Alchemy rostering system.
This is a part-time fixed term 12 month contract working Monday to Friday from 10am to 5pm at our clients Osborne Park site.
Duties include
  • Produce staff and client rosters from available information systems
  • Maintain accurate participant, stakeholder and staff information within databases
  • Manage customer relationships to ensure customer services standards are upheld
  • Ability to work flexible hours with occasional early morning starts from 6.30am
  • Work collaboratively with staff from other divisions
Essential Criteria
  • A 'can do' attitude and enjoy supporting people to achieve their goals
  • Experience working with individuals with a disability and/or mental illness
  • Enjoy working as part of a team and is passionate about delivering a high-quality service to Carers and Families
  • Capable of developing strong working relationships with support staff, clients, managers and families.
  • Experience in computer programs and have a high level of competency to manage the Alchemy rostering system
  • A keen eye for detail; ensuring the rostering system effectively meets the requirements of the services and matches both staff and stakeholders requirements
  • Ability to solve problems and an ability to think on your feet; managing and coordinating last minute changes to support
  • Current Police clearance (Less than 30 days old)
  • Completion of the NDIS Worker Orientation module
In return, you will be rewarded with a competitive remuneration package including salary packaging and the opportunity to be part of a dynamic and long-standing community services organisation.  

To apply for this opportunity, please submit a covering letter together with current Resume via the 'Apply' link on this page.