Receptionist - Full-time - Fitzroy Vet Hospital


We are currently seeking an organised and efficient receptionist superstar to apply for our Full-Time Receptionist role within our lovely team!

Enjoy work/life balance at its finest at Fitzroy Vet Hospital, located in lively and bohemian Fitzroy with its vibrant bars, trendy retail and fantastic coffee. We are currently seeking an organised and efficient Veterinary receptionist superstar to apply for our Full-Time Veterinary Receptionist role within our lovely team! The main focus of the role is client services which involves managing a switchboard of up to five phone lines, assisting our veterinary clinic clients in checking in and out of the clinic and providing advice and assistance in purchasing pet food and parasite control.
Perks of the job include:
  • Working with a devoted, knowledgeable and fun-loving team
  • Flexible shift rostering
  • Access to street parking
  • Employee-focused management dedicated to providing the support and resources required for excellence in pet and customer care
Duties include, but are not limited to:
  • Managing up to five incoming telephone lines as well as serving in-clinic clients
  • Diary management/ scheduling appointments using Ezyvet software
  • Taking payments and balancing the till at the end of the day
  • Product sales and client education
  • Confidential client data entry
  • Ensuring front of house is always clean and presentable
The ideal candidate should have:   
  • Veterinary background knowledge is essential ie. Flea/worming knowledge, vaccination schedules, basic triage
  • A polite, efficient, calm, and resilient nature
  • Excellent multi-tasking and prioritisation skills
  • The ability to work well both in a team and autonomously
  • A willingness to learn and inform our clients about animal health products
  • Exposure to or experience using Ezyvet software would be advantageous
Sounds great! How do I apply?
Please apply online with your resume and cover letter.