Store Manager (Centre Leader) - Kotara

Jenny Craig

Looking for a change? Want a role where you can make a real difference in people's lives? If so, this is the opportunity for you!

A bit about us:

Jenny Craig is a leader in delivering effective weight management solutions and is based on three key areas critical to effective weight loss and maintenance: Food, Body and Mind.

Everything we do… our training, our one to one consultations, our rosters, our food and menus is with our members in mind and ultimately to ensure we can help as many people as possible.

About the opportunity:

We are seeking a motivating, compassionate and customer focused/sales oriented leader to manage our Kotara Centre as a Centre Manager (‘Centre Leader’).

As a Centre Leader you will have responsibility for:
  • Driving a strong customer service culture ensuring that all members receive the highest level of customer care;
  • Nurturing a high performance team committed to achieving the centres growth objectives;
  • Fostering and maintaining healthy relationships with your team, emphasising open two-way communication;
  • Promoting the Company’s culture objectives by nurturing an inclusive, engaging and caring environment in centre;
  • Providing support and mentoring to members, helping them gain the skills and knowledge to achieve their weight loss goal and maintain that goal weight;
  • Facilitating motivational coaching sessions and care calls including the sale of products and programs to support individual client needs; and
  • Ensuring the Centre is positioned to meet its sales and profitability targets through business growth activities along with the management of budgets and cost control strategies.
About you:

Easy going and approachable, you have a proven track record of leading and motivating your team to achieve its goals. You are committed to fostering a culture of customer service excellence and high performance in an inclusive and nurturing environment.

You also have:

  • 2 - 3 years experience in a similar role;
  • Previous experience managing a small to mid-sized team;
  • Previous sales, leadership and operations experience;
  • Excellent computer skills;
  • Strong written and verbal communication skills;
  • The ability to multi task, prioritise and meet deadlines;
  • Professionalism and a strong customer service focus;
  • Commercial awareness; and
  • Excellent organisational skills and attention to detail.
This opportunity is tailor made for someone who is passionate about leading a small team dedicated to our mission of changing lives, one at a time.

Please note that due to the expected large volume of applications only short listed applicants will be contacted.