Service Operations Specialist (This role is now filled)

Fraser People Ltd

Utilise your technical experience and drive for customer satisfaction to join the Ford NZ team

  • Provide technical and operational support
  • A natural influencer with a strong customer focus
  • Rare opportunity to join the Ford NZ team
Ford is a household name in New Zealand as one of the world’s market leaders in the design, manufacturing and marketing of high technology, leading edge products.  Their mission is to become the most trusted mobility company, designing smart vehicles for a smart world. Their commitment to excellence in all aspects of the business is also reflected in recruiting and training outstanding people.

An internal promotion has created a rare opportunity to join this close-knit team based in their Head Office in Highbrook. As part of the service engineering team, this is a key role providing technical and operational support to the wider team and dealerships.  While it is essential you have the proven technical skills, it is your ability to build sound working relationships and your strong drive for customer satisfaction that will ensure your success.

With a mechanical trade qualification, you are known for your technical experience in concern diagnosis and repair - ideally in Ford diagnostic processes and systems.  This is a varied role - you will be on the go, juggling competing priorities, requiring a methodical approach and a drive for results.  Computer savvy and detail orientated with a customer focus, you can engage with internal and external stakeholders and influence when it counts.

Articulate, professional, with a natural diplomacy, you enjoy achieving positive outcomes. This is a fantastic opportunity to join the Ford team, working with people who value teamwork and who love what they do. The future belongs to those who build it!

Sound like you? To submit your application please apply online by following the link below, or for a confidential chat call Carol Fraser on 09 217 4891.