IT Operations Manager (ITIL commerce retail distribution)

Anson McCade

Company investing heavily in systems and process, disrupting fulfillment nationally

  • Expanding team
  • latest technology and chance to cross train/ upskill
  • flexible working
My client is a major player in the wholesale, retail and supply chain space, developing a national distribution network that will disrupt current fulfilment practices in Australia. Beyond this they are a well-known brand and highly rated employer. 

They are looking for an IT Operations Manager to support the CIO across a number of work across a number of workstreams to define process and ensure delivery of services in line with ITIL as the tech team grows and transforms

Specific background in IT operations doesn't really matter, they want someone that has worked in change and BAU environments, used to working with multiple systems and teams through support and implementation. There is a lot of work to be done implementing systems and process as well as keeping the ship steady! Due to the nature of the business.

This is a great opportunity for someone to take a step up in this role, perhaps someone that has supported Operations Lead in the past or someone looking to effect more change. ITIL and experience around Service Delivery is the main mandatory skill set.

Someone with 5-10+ years’ experience with some depth and breadth keen for a challenge and to learn will do well in this environment. Its a relaxed but focused environment where you will be given ownership of projects, working alongside engineering teams, architects and peers.

In return for your hard work, there is great salary, support, progression, flex working and a number of corporate discounts available.