Outbound Call Centre Customer Service

Woods & Co Recruitment

Looking for an outstanding individual with great customer service & communication skills to join our growing team immediately!

  • $25 p/h + commissions
  • Monday - Friday (10am - 6pm)
  • Office in Docklands close to Public Transport
Woods & Co Recruitment have partnered with a globally recognised home services provider who are innovators in utility connection technology that offers an end to end moving home experience.  This is a rare opportunity to join a rapidly growing and very relevant company offering great earning capacity, awesome company culture and genuine career progression.
  
Success in this role will rely on your ability to build rapport & relate to a wide range customers.  You will need to have exceptional communication skills with strong sales ability, a positive and enthusiastic attitude and a great work ethic.
  
What’s in it for you?
  • $25 p/h plus commissions
  • Convenient Docklands location close to public transport
  • Monday – Friday (10am – 6pm) 
  • Full time & flexibility around working from home
  • Fantastic company culture
  • Casual environment
  • Reward and recognition for high performance
  • Genuine career progression
  What do you do?
  • Help customers manage, move, switch and compare utility and home service providers 
  • Provide exceptional customer service on all outbound & inbound enquiries
  • Deliver customised solutions to consumers
  • Manage both inbound and outbound calls to warm leads (nothing cold)
  • Learn a number of different utility products
  • Adhere to internal quality controls & compliance
What do you need?
  • Experience within the utility space is a must
  • Must have strong sales experience
  • Customer service focused with outstanding communication skills is essential
  • Exceptional capacity for building rapport with a range of consumers
  • Strong interpersonal skills, showing enthusiasm for products & services
  • High attention to detail & ability to multi task
  • Excellent written & computer literacy skills
  • Must have a proactive work ethic
  • A positive attitude, vibrancy, and a genuine motivation to succeed
If you're as passionate about this position as we are then please don't delay and APPLY NOW! We are interviewing immediately. 
For a confidential discussion please call Joy Vakrinos on 0447 500 471 or Jack Howell on 0433 811 400

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  
*You will only be contacted if you are shortlisted.