Dealer Account Manager

Toyota Financial Services (Hays)

Toyota Finance Australia has an opportunity for an experienced Dealer Account Manager to join our Retail Finance & Insurance team in Port Melbourne.

  • Work for a leading, innovative and well-respected global brand
  • Supportive management and training to set you up for success
  • Tool of Trade Vehicle Included
Toyota Finance Australia is the country's largest automotive financier. With over 30 years’ experience in the Australian market, an extensive network of regional offices and as a leader within the worldwide business group, we pride ourselves in understanding and listening to our guests.
We're well known in households and trusted by Australians and businesses to look after their financial needs, supporting them with vehicle finance and insurance, warranty solutions, fleet management services, commercial hire purchase and wholesale purchase.
Our unique culture, work approach and business practices make Toyota a successful, global company. We are about more than vehicles and vehicle finance – we are about achieving success in business the ‘right way’ through The Toyota Way philosophy, while continuing to support people and their communities.  Our commitment to Continuous Improvement and Respect for People mean our people support each other’s development and success to deliver our global vision of mobility for all. 
Our Retail Finance & Insurance department located in Port Melbourne is currently seeking to appoint a Dealer Account Manager into this permanent opportunity. 
Reporting to the Sales Development Manager- Southern, your responsibilities will include:
  • To be the primary partner and owner of the relationship with Dealerships within your designated territory
  • Representing TFS and build professional relationships that enable the Dealership to maximise all sales opportunities in Finance and Insurance
  • Working with the Sales Manager to create and adhere to appropriate call plans and call patterns to ensure all Dealerships allocated receive appropriate frequency of calls and visits including the preparation of content
  • Developing and building relationships with dealerships, providing a partner-to-partner value-add service to our Dealer network
  • Developing our brand and penetration in dealerships
  • Driving retention strategies to achieve retention targets (Guest & customer loyalty)
  • Insurance product acquisition – work with Sales Manager to plan and develop sales strategies to increase insurance product penetration
  • To actively pursue wholesale growth
  • Assist the Dealer Credit Manager by gathering relevant data required for the timely completion of new Capital Loan and/or new bailment applications
  • Minimise the risk of dealer losses by assisting the Dealer Credit Manager with stock control support and with the provision of feedback re dealership performance
  • To represent TFS, presenting if required, in forums involving internal and external stakeholders on topics within your area of specialty
To ensure your success in this role, ideally you will have:
  • Strong understanding of consumer and/or commercial lending (essential)
  • Demonstrated and proven track record of B2B sales and account management (essential)
  • Experience in Finance and Motor Vehicle industry (preferred)
  • Strong stakeholder engagement and influencing skills, ability to build rapport and long lasting relationships
  • Demonstrated ability to interpret sales data and provide meaningful insights and solutions
  • Tertiary qualification in business/commerce is desirable
This role will require some regional and interstate travel. A tool of trade vehicle will be provided.
At Toyota Finance Australia Limited we value the contribution you’ll deliver to our business; you’ll be offered a range of great benefits such as the MY-CAR suite of benefits to ensure you can drive a new Toyota for less, financial support for relevant study and support joining professional associations and networks, work-life balance initiatives including paid parental leave, health and wellness initiatives and a variety of offers and discounts from our partner networks.
If you’re successful, you’ll undergo background verification checks before you start employment with us.
If you’re keen to join an organisation that recognises the value you add to our business and this is the role you've been looking for, we'd love to hear from you.