Sport Services Assistant-Royal Sydney Golf Club

The Royal Sydney Golf Club

An exciting customer service and administration, role with the opportunity to develop your skillset and work in a State of the Art Gym!

  • Stunning Rose Bay Location
  • 22 hours p/week to start
  • Availability on Saturday, Sunday & Monday
About RSGC
The Royal Sydney Golf Club, founded in 1893, is one of Australia’s most prominent social and sporting institutions. Our staff are professional and recognised for their skill and talent. We all work together to progress the Club and to protect its traditions; we aim for excellence, to lead and support each other, and to enjoy the experience.

What will I be doing?
Reporting to The Fitness Centre Manager, you will be the face of the Fitness Centre and responsible for creating a positive member experience. You will help to coordinate and ensure the smooth running of an excellent Fitness facility including: a gym, indoor and outdoor pool, group exercise studios, child minding, massage and more.
Your primary purpose is to aid and support the Fitness Centre team and Royal Sydney Golf Club Members.

The key tasks include:

  • Provision of exemplary service to members, including listening and responding to member needs in a professional and positive manner
  • Daily administrative tasks including but not limited to: Inbound and outbound calls, cash handling, member bookings, swim school administration, diary management.
What does the Club need from me?
  • A member-focused outlook and a passion for excellent service delivery
  • Previous experience in the leisure/recreation industry
  • Administration experience
  • Experience with bookings/ CRM systems
  • Experience with point of sale systems
  • Ability to build and maintain effective working relationships with other staff
  • Competency in using computers and associated software programs
  • Excellent verbal and written communication skills
  • Demonstrated ability to promote the services to members
  • Demonstrated high levels of organisation and composure under pressure
  • Preferred - Senior First Aid
  • Preferred - Pool Life Guard Certificate
What’s in it for me?
  • Work in a positive and supportive workplace that is set in great surrounds against a sporting backdrop
  • Competitive salary
  • Access to training
  • Regular feedback
  • Staff meals
  • Social functions
  • Discounted purchases (wine, sporting goods etc.)
  • Uniforms
Essential Requirements
  • Pool Lifeguard Award
  • Level 2/Senior/Apply/Provide First Aid
  • Current Provide/Perform CPR
Desirable Criteria
  • Certificate III in Fitness
  • Certificate IV in Fitness
  • Working with children check