Clinical Nurse Triage - Phone Based

Bolton Clarke

Join our team providing a high level of support at the Customer Service Centre, Forest Hill, Melbourne. Phone based role!

  • Permanent Part Time roles. Day & night shift spots
  • Get access to fantastic salary packaging benefits. More $$$ in your pocket!
  • PT - 40 hours/ fortnight. (approx 4-5 shifts / fortnight )
We're hiring!

We're currently searching for a Registered Nurse to join our team as a phone based Clinical Nurse, Triage.

The purpose of the role is to participate in the achievement of the operational goals of the Customer Service Centre through the provision of high level
customer service for external and internal stakeholders and to facilitate client admission or appropriate client outcome.
‘A week in the life’
  • Responding to service delivery demands in the most efficient, effective, calm and professional manner.
  • Utilising your sound nursing skills to assess the situation and provide recommendations based on the customers’ needs.
  • Working and communicating with internal and external stakeholders to ensure timely and accurate information flow.
  • Utilising systems and platforms available to track and record information that can contribute to clinical research and best practice activities.
What do we need from you?
  • Sound generalist nursing skills
  • Highly developed telephone-based Triage clinical assessment, support and advice skills
  • Genuine interest and passion for community nursing
  • Highly developed negotiation, interpersonal and communication skills
  • Excellent organisation and time management skills
  • Excellent computer skills
  • Proven ability to work as a team and independently
  • Registered Nurse (Division 1)
Why should you join Bolton Clarke?
  • An inclusive and supportive work environment when people are valued and encouraged to grow and develop
  • Work in a trusted and values based organization focus used on teamwork and customer satisfaction through innovation and growth.
  • Access to comprehensive salary packaging benefits, including Private Health Insurance discounts
  • Opportunity to give back by supporting the health and wellbeing of our clients
Apply now

Our application process takes less than 10 minutes. Click APPLY now or if you have further queries, contact our Recruitment Team at