UX Specialist

Heartland Bank Limited

This role is all about planning and executing on UX initiatives and translating insights into exceptional user experiences

Hi, I’m Stella the Talent Acquisition Manager at Heartland Bank. I have an awesome opportunity I’d love to share with you. Here’s some info:
Is this your next role? 
Heartland’s strategy is to deliver best or only products through continued growth in niche markets. Our vision is to be a Financial Technology group with a bank licence, not a traditional bank, so you’ll be comfortable with the unconventional! We’re obsessed with our customers and delivering experiences that are simple, frictionless and fast. This role is all about planning and executing on UX initiatives and translating insights into exceptional user experiences.
  • Work with product, design and development teams through planning and execution phases to ensure UX has been considered at all stages
  • Plan, conduct and document outputs of UX workshops
  • Work with the CX team to incorporate insights from customer feedback into UX strategy and design
  • Work iteratively with designers and develops to ensure execution of UX design strategy
  • Produce wireframes, translate these into functional prototypes and use them to gain feedback on products
  • Plan, execute and report on findings from A/B tests
Does this sound like you?
You get a kick out of pushing the boundaries with UX design. You know the importance of putting yourself in the shoes of a user and you’re a self-starter who’s happy working in an ambitious and ever-changing environment
You’re a pro with:
  • At least 3 years’ experience working in a UX role creating customer focussed solutions
  • Experience using design and prototyping tools like Sketch, Axure, Adobe XD and Invision
  • Ability to interpret research data into actionable insights and recommendations
  • Up to date knowledge of UX design trends and best practices
  • Experience facilitating workshops and ideation sessions
  • Experience in planning, facilitating and documenting usability testing sessions
  • Strong stakeholder management skills
  • The ability to meet ambitious deadlines and work under pressure in a buzzing environment
You’ll likely have:
  • Experience working with Agile teams
  • Experience using analytics tools like Google Analytics and Hotjar
Can you see yourself here? 
Our Heartland – it’s in our name. Heartland is about the things that matter most to our people, our customers, our communities and our shareholders.
For our people, our Heartland means respecting and valuing the diverse backgrounds we all bring. We encourage and support each other, working together to tackle challenges and to reach our goals. We’re determined to go above and beyond.
We may be small but our ambitions, like our hearts, are big. We embrace the new, we’re nimble and flexible allowing us to adapt in a heartbeat. While others are still pondering, we’re already hard at work. We innovate, and execute at speed, providing our customers with access to opportunities that make a real difference to them.
Heartland offers unbeatable employee Insurance Benefits as well as loads of work perks for your enjoyment.
Ready to get stuck in and make that difference? Get in touch!
Applicants must be eligible to work in New Zealand