Credit Consultant - Collections

Heartland Bank Limited

You'll have ownership of your own ledger and work with internal departments to deliver first class customer service

Hi, I’m Stella the Talent Acquisition Manager at Heartland Bank. I have an awesome opportunity I’d love to share with you. Here’s some info: 
Is this your next role? 

We're looking for the newest addition to our tight knit Collections team!  You’ll have ownership of your own ledger and work with internal departments to deliver first class customer service to every single one of our Heartland customers. 
Get involved in:
  • Contacting customers with overdue accounts to make arrangements to repay arrears
  • Loading and monitoring arrangements within the Heartland Bank’s Collections systems
  • Liaising with internal customers and external introducers to solve customer needs
  • Answering incoming calls from the Collections queue
Does this sound like you?

Above all else you believe in finding the best outcome for our customers and for Heartland. You've got excellent working knowledge of credit and collection best practice and all related legislative requirements. You like to take ownership of your work and can work to tight deadlines and juggle competing priorities with ease. You’ve got a great sense of humour, you’re a total team player and have loads of initiative to drive results.  You have a proven record of building strong relationships with customers and colleagues, and have received heaps of great feedback. Your CV, strong with NZ banking and credit control experience speaks for itself. 

Our Heartland 

We may be small but our ambitions, like our hearts, are big.
We embrace the new, we're nimble and flexible allowing us to adapt in a heartbeat. While others are still pondering, we're already hard at work. We innovate, and execute at speed, providing our customers with access to opportunities that make a real difference to them.   

Referral Programme 

Good people know good people! Learn about our fantastic Talent Referral Programme which includes a $2000 reward for successful referrals.
check out Pulse and head to the career opportunities page for more information. 

Know the perfect person? Link for them to apply here -