Office Coordinator (Perth, WA)

Silk Hospitality

Silk Hospitality is offering an opportunity to gain experience in the hospitality industry, to an experienced hotel Office Coordinator.

  • Great team environment
  • Work for a distinguished brand
  • Located in the central CBD
Silk Hospitality is the fastest growing outsourced housekeeping provider in Australia with operations in Perth, Adelaide, Melbourne, Sydney and Brisbane. Silk is providing service to some of the world’s leading hotel brands and is looking for an experienced Office Coordinator in Perth

What you need to know
  • Growing business: Be part of a growing business.
  • Career Progression: Opportunities for long-term career progression within the company.
  • Work life balance: You will have the flexibility to work various shifts including weekends and public holidays across a seven-day roster

Position Responsibilities:
  • Consistently offers professional, engaging and friendly service.
  • Follows Hotel’s telephone etiquette standards.
  • Generate various operational reports for the coordination of the Housekeeping department.
  • Handle telephone calls and ensures all messages, information and requests are logged, communicated promptly and accurately to provide prompt delivery of excellent service for both internal and external Guests.
  • Maintain effective record and filing systems.
  • Process requests and delegates work assignments in a timely manner while adhering to the Hotel’s brand standards.
  • Responsible for communicating all operational concerns to the leadership team.
Qualities and Experience
  • Previous experience in a similar role - requires knowledge and experience in processes, procedures and methods of the Housekeeping Department.
  • Management and general business skills.
  • Organisational skills.
  • Effective communication skills.
  • Ability to work with a variety of people.
  • Professional attitude.
  • Problem solving ability.
  • National Police Clearance would be preferred but not mandatory.
Our Recruitment Process
We appreciate all applications for this position but may only be able to contact the successful candidates for interviewing. The recruitment process may include interview, trial, reference checks and the provision of a Police Clearance.

This is a great opportunity to work for a distinguished brand and to take your career to the next level. To find out more about our business go to

We are an Equal Opportunity Employer. We encourage applications from people from all genders, Indigenous Australians, mature age people and people from culturally diverse backgrounds.