Quality Assurance Officer - Unit Registry Administration Team

Mainstream Group Holdings Limited

We have an exciting opportunity for an experienced administrator to join our growing QA team!

  • Desired exp. in Unit Registry Administration & Quality Assurance
  • Opportunity with a leading global fund administrator
  • ASX Globally Listed company
Mainstream Group Holdings Limited (ASX: MAI) provides fund services underpinned by investment in people, processes and technology. We provide administration services to over 1,200 funds, more than 157,000 investors and assets in excess of AUD $224 billion. Globally we employ more than 300 people, with operations in Australia, Singapore, Hong Kong, United States, Cayman Islands, Ireland, Isle of Man and Malta.

About the role
Mainstream Group is currently recruiting for an experienced Quality Assurance Officer to join our Unit Registry Quality Assurance Team. Reporting to the Team Leader. This role will be responsible for providing high standard of administrative support to enable the Quality Assurance team to work within a framework of continual Quality Improvement.

Key areas of responsibility include:
  • Conduct Quality Assurance across all functions of the processing team and compliance with various controls.
  • Review payments on various banking and custody platforms
  • Review reconciliations in a timely manner
  • Ensure appropriate controls and monitoring are in place to ensure accuracy and timeliness of all Service Levels agreed
  • Participate in process improvement initiatives
  • Monitor daily, monthly and periodic deliverables
  • Provide ongoing coaching and mentoring of other team members
  • First point of contact for internal and external client enquiries
  • Other ad hoc duties are required
About you
This role will suit an experienced quality assurance professional with at least 2 exposure with a minimum of 6 months in a similar role. You will need experience in working with clients and delivering to their deadlines with strong attention to detail. You should have a passion for mentoring others and be a highly organised individual. A strong passion for further developing your career and technical knowledge is a must. You will be someone who learns quickly and can manage multiple priorities in a fast-paced environment.

5 Reasons to work at Mainstream
  1. Growing company with lots of opportunity for career progression and further promotion.
  2. Work directly with pre-eminent fund managers and industry leaders.
  3. Well regarded fund administration experts, from end to end.
  4. Central location with regular social events.
  5. Invaluable on-the-job learning and study support.
Our Values 
Our Clients Come First
Get it Right, First Time
Prioritise People
Be Solution Focused
Work as One Team