Senior Investor Services Representative

Mainstream Group Holdings Limited

Fantastic opportunity for an experienced Investor Services Administrator to join our team in Chatswood.

  • Great location!
  • Leading Global Fund Administrator
  • Fantastic career opportunity
About Mainstream
Mainstream Group Holdings Limited (ASX: MAI) provides fund services underpinned by investment in people, processes and technology. We provide administration services to over 1,000 funds, more than 100,000 investors and assets in excess of AUD $183 billion. Globally we employ more than 270 people, with operations in Australia, Singapore, Hong Kong, United States, Cayman Islands, Ireland, Isle of Man and Malta.

About the role 
An exciting opportunity exists for a motivated, driven and experienced Senior Client/Investor Services Representative who enjoys assisting clients and administrating funds set up and maintenance. The role supports fund managers by providing exceptional service to clients and investors.
Key areas of responsibility include:
  • Processing new applications and account setups
  • Processing maintenance on client accounts
  • Answering inquires on fund administration
  • Provide reporting to fund managers
  • Answer incoming calls and make outbound calls to investor and adviser queries
About you
You will have previous experience in a customer service role within the financial services industry. You will have the ability to work in a fast-paced environment and to prioritize and multi-task. With strong organisation skills and outstanding written and verbal communication skills. You will have strong attention-to-detail and problem solving skills.

5 Reasons to work at Mainstream
  1. Growing company with lots of opportunity for career progression and further promotion.
  2. Work directly with pre-eminent fund managers and industry leaders.
  3. Well regarded fund administration experts, from end to end.
  4. Central location with regular social events.
  5. Invaluable on-the-job learning and study support.
Our Values 
Our Clients Come First 
Get it Right, First Time 
Prioritise People
Be Solution Focused
Work as One Team