Customer Experience Specialists - Berwick Mitsubishi

Job Driven

Seeking a Customer Experience Specialist who bring can to life the "Love that Experience" culture, the moment customers enter this modern dealership.

  • Are You A Customer Service "Guru" Seeking A Refreshing New Challenge
  • Training Provided That Will Set You Up For Success
  • Berwick Mitsubishi, Area Landmark Dealership
  • Are You A Customer Service “Guru” Seeking A Refreshing New Challenge
  • Training Provided That Will Set You Up For Success
  • Berwick Mitsubishi, Area Landmark Dealership 
Due to unprecedented growth in sales, Berwick Mitsubishi is now hiring Customer Relationship Specialists to join their busy team. Our highly trained staff consistently deliver an educational and exciting experience for all customers. They bring to life the “Love that Experience” culture and make the whole customer experience an unforgettable one. If you are a self-motivated and dedicated individual that understands the importance of always putting the customers needs first, then we want to hear from you!

This opportunity is unique. Training in a “step by step formula” will be provided to the successful applicants.

To be successful in this role, you will have a background in sales or customer service. Ultimately the main focus of this role is connecting with people and providing customers with an experience they will tell family and friends about. You will support customers from the moment they enter this modern and innovative dealership or visit with them at a location convenient to them. You are able to follow procedures, are enthusiastic, a conversationalist and committed to always putting the customer’s needs first.

You will be well organised, capturing customer details and managing appointments. You will add value by introducing customers to additional products like Mechanical Protection Plans, warranties, and accessories. The Customer Experience Specialist will prepare and present walk around videos of in-stock vehicles to enable customers to pre-purchase subject to inspection, test drive, and finance. You will also handle delivery of the vehicle to the customer. To apply for this opportunity, you must have a valid manual driver’s licence and an acceptable and safe driving record.

The salary for this position will consist of base retainer and incentives that would see you to earn around $70,000 pa, plus superannuation. This is a full-time position and includes Saturdays. You will be on a five-day rotating roster; hours are 8.30am to 6pm.  Berwick Mitsubishi provides a variety of fantastic career opportunities across the business including structured progression to management roles. Berwick Mitsubishi prides itself on the tenure of its employees and strives to continually support and engage team members in professional development.

Interested and suitably qualified applicants should click apply.

Your resume must contain your address, so we can assess commuting requirements.

Applicants must be physically located in Australia and must be Australian or New Zealand citizens or hold a permanent residency visa.
  
LMCT 11915