Sales Consultant Gold Coast FT

Miele ANZ

A rare opportunity to join the exceptional team & beautiful showroom in Gold Coast selling premium, nationally renowned products.

  • Are you looking to sell a premium product?
  • Do you have a proactive, friendly and consultative sales approach?
  • Are you looking to be part of a high performing team within a global company?
Title: Sales Consultant
Type:  Full Time – 75 hour fortnight (rotating roster – flexibility & 7 day availability required)
Reporting to: Assistant Experience Centre Manager
Location: Gold Coast  
A German family owned company that has an international reputation for being the market leader in manufacturing premium domestic and commercial appliances. Miele prides itself on the quality, longevity and sustainability of their products. Our Miele Experience Centres (MECs) showcase our innovative & stylish products across kitchen, laundry and floor care in lifestyle setups and in many colours and configurations across all of our MECs in Australia & New Zealand. With the much-awaited launch of a new generation of innovative and connected products later this year, it's an exciting time to join the Miele family!
This Position
The Sales Consultant is responsible for providing all clientele that contact or visit the Miele Centre with the highest standard of service, using detailed product knowledge to guide and support customers with their desire to purchase a Miele products.

  • Proactively & consultatively assist all customers with product information, demonstrations, quotations and follow up, through to closure of sales
  • Ensure showroom and equipment are clean and up to date
  • Support the Home Economy team with the coordination of cooking classes
  • Maintain an up to date knowledge of Miele products
  • Assist with telephone enquiries and general administration duties
  • Ensure assistance with trade nights, product training sessions and showroom events
  • Active participation in rollout and adherence to the customer engagement framework
  • Aim to reach and exceed team based sales targets
  • Actively support Miele's sustainability strategy in every day work by preventing pollution and environmental damage
What we are looking for
  • Experience delivering impeccable customer service 
  • Consultative sales experience
  • Demonstrable ability to work within and encourage a team environment
  • Demonstrable high end retail experience
  • Able to resolve problem situations individually and quickly
  • Flexibility with hours and days of work
  • Ability to work under pressure
  • Excellent communication skills
  • Quick learner
  • Intermediate level Microsoft Office, including Excel.
Position benefits:
  • Additional 1% superannuation
  • Access to Miele’s Reward & Recognition Program
  • Access to Miele’s Employee Assistance Program (EAP)
  • Enticing staff discounts on Miele product
  • Access to Miele’s free yearly health checks
The behaviours we nurture in our company culture:

  • We take it on and make it happen
  • We act as leaders
  • We help others to be successful
If you are a consultative salesperson, enjoy being challenged and want to drive a collaborative team sales environment, please apply now!