Technical Support Analyst

CircuIT Recruitment Group

Graduate Tech Support Analyst opportunity within a large engineering firm.

A well-established company operating within the Engineering sector have an immediate need for a Technical Support Analyst
 
In this role, you will be responsible for providing on-site and remote support across a medium scale user base. 

This role is an excellent opportunity to kick start your IT career with a real emphasis on training and development and mentoring from a terrific manager. 

The ideal person for this position will have the following skills, experience and attributes:
  • Excellent interpersonal skills, a can-do attitude and customer service skills. 
  • Experience within a customer-facing or interacting environment (this can be in a call centre, bar or cafe!)
  • Technical IT degree
  • A good base technical knowledge of desktops/laptops, printers and telephony
  • Knowledge of supporting Windows 7 and 10, Office 365 and Active Directory
  • Knowledge of ITIL and best practice around it
This is a great role to kick start and develop your career in an excellent business within a close-knit IT team reporting to a highly supportive manager.

Apply now and Shuan will be in touch to discuss further.