Administration Support - Peninsula

Everyday Independence

Seeking an Administration Support who is passionate about the participant experience and achieving high impact outcomes for people with a disability

  • Work in an industry leading and person-centred allied health organisation
  • Culture of high performance, learning and excellence
  • Be a leader in customer service and relationship management
Your New Company:
Everyday Independence supports people with a disability to live to their full potential and enjoy an everyday life. 
We offer Occupational Therapy, Physiotherapy, Speech Pathology, Positive Behaviour Supports and Early Childhood Supports to build on what is working in a person’s life and create changes to areas that are not.
With over 20 teams located across Victoria, Queensland & New South Wales we are committed to building a workforce of therapists that can deliver high impact outcomes to people that make a real difference to their everyday lives and to the Australian community.

Your New Role:
Employment Type: Full Time - Ongoing

Location: Mornington Peninsula VIC
Salary: $42,000 - $50,000
We are looking for a team member who is passionate about customer service and relationship building with experience working in a health, disability or a community setting very advantageous.  You will bring your ability, enthusiasm and energy to work in a dynamic, fast paced and changing environment to deliver a client focus whilst also managing relationships with multiple referral agencies being essential to the role. 
You will also provide support to our Occupational Therapists, Physiotherapists and Speech Pathologists to deliver quality outcomes for our clients.  

What do you need?
  • 2–3 years experience in administration with customer service and relationship building skills
  • Experience with scheduling or rostering and calendar management
  • Ability to demonstrate a high degree of skill in managing our client database and practice administration system (experience with Sales Force is advantageous)
  • Take personal responsibility for participant satisfaction by consistently meeting or exceeding customer needs and expectations
  • Act with a sense of urgency, set clear priorities and focus on the completion of tasks
  • Attention to detail
  • Actively participate as a member of a team to help ensure that the team achieves its objectives
  • Approach problems with a "can-do", problem solver attitude and enjoy the challenges that come each day
  • Be change ready – we are always changing, improving and evolving so you will have the ability to take on feedback and grow your skills
  • Demonstrate an ability to complete and evaluate processes to ensure that participant on boarding and experience is of the highest quality
  • Previous experience working within the Disability sector is desirable but not essential
What's in it for you?
  • Work in a supportive environment which is part of a broader administration team that extends through Victoria, Queensland, Tasmania and New South Wales
  • Access to coaches and mentors as you will be expected learn, grow and bring your best self to work each day
  • A contemporary and positive team culture where everyone shares the same vision 
  • A competitive salary aligned with experience and a career pathway
  • Progressive technology systems and support – we see IT as the great enabler
Everyday Independence embraces and values inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQ and those from culturally and linguistically diverse backgrounds. If you have any support or access needs, we encourage you to advise us at time of application. We are committed to providing flexible ways of working for every role. Talk to us about how this job could be flexible for you.  
Everyday Independence is committed to the safety and wellbeing of children, young people and adults with disabilities. We require all candidates to undergo satisfactory screening prior to commencement including but not limited to; national criminal history check; international police check ( where candidates have worked overseas ) and holding or obtaining a Working with Children clearance / equivalent in accordance with State laws.

Please note: As a requirement from the Department of Human Services we ask for consent to raise a check on prospective employees to ensure they are not on the Disability Worker Exclusion List before offering employment. 

We invite you to find out more about Everyday Independence on our website or you can speak directly to our People and Culture Team on 1300 179 131.  
What are you waiting for? Apply now!