Expression of Interest - SSP Office Manager

Sports and Spinal Physio

Our growing practices need outstanding Office Managers to join our dynamic team.

About the business

As a friendly and supportive team, we believe that Sports and Spinal Physiotherapy creates the perfect environment for individuals to not only strive to achieve their best and challenge the norm. Our career pathways are second to none.
  
Over the past 29 years, Sports and Spinal Physio has evolved into one of the leading Physiotherapy groups in South East QLD. With a focus on training, professional development and creating a culture where people love coming to work.
  
Our values are simple:
  • Respect all,
  • Be memorable,
  • Collaborate and grow,
  • Innovate for the future,
  • AND show the love!
So if you align with our values and are passionate about your work, please join us!

About the role

Our Office Manager role will provide you with a unique opportunity to work closely with a multidisciplinary team of OT’s, Physio’s, EP’s, Podiatrists, Dietitians and Psychologists.

Main responsibilities, not limited:
  • Provide an outstanding client/patient experience from the point of reception to departure,
  • Demonstrate a commitment to service excellence and client/patient satisfaction,
  • Ensure the office working conditions are pleasant and operated professionally, effectively and efficiently,
  • Provide support to the admin team and the practice leader.
Benefits and perks
  • Working with a multidisciplinary team,
  • Full training provided,
  • Excellent remuneration with built in incentives,
  • Opportunity to achieve quarterly performance bonuses,
  • Flexibility in your roster and work life balance,
  • Social events throughout the year,
  • Open, caring, and friendly workplace!
  • Unlimited staff discounts across all allied health services for you and your direct family
We are looking for someone who:
  • Can oversee all aspects of the day to day running of the Physiotherapy Practice,
  • Is the first point of contact for patients and exceeds expectations,
  • Demonstrates the highest level of customer care & service skills,
  • Is an enthusiastic leader,
  • Shows attention to detail,
  • Is able to problem solve,
  • Is able to work and supervise autonomously,
  • Has intermediate computer skills in MS Office,
  • Is experienced with HICAPS an advantage.
 Skills and experience
  • Exceptional organisational skills,
  • Outstanding people management skills,
  • A Strong work ethic,
  • A desire to strive to always look at how to improve the way we do business,
  • Excellent emotional intelligence,
  • Love working as part of a dynamic team,
  • Possess relevant degree in administration/business management (preferred),
  • Possess reception/management experience (preferably in the Medical/Health industry),
  • Flexibility to be rostered to work shifts between 7am and 7pm Monday through to Friday.
If this sounds like you, please forward your CV and cover letter and precise your preferred location.