Operations Team Leader | Leading Mortgage Broker | Up to $150K

Uplift Recruitment

Manage the day to day staff operations for this boutique Mortgage Broker in North Sydney. Celebrate success like a family & optimise the team output.

  • Expanding Company - Come on the Journey
  • Generous Salary & Benefits
  • Brand New Role
Our client has built a reputation over the past 5+ years as one of the best in the business. They provide a bespoke, thorough service, continually going the extra mile for their customers.
As a multi-award winning Mortgage Broking practice, they have thrived over the last few years and are now looking for a team member that exudes leadership qualities and has a proven track record of success in their positions.
The ideal person will not necessarily have Management experience, but will be able to demonstrate leadership abilities and ready to take the next step up in their career.
Managing a team of around 10, the ideal person will have a background within the Mortgage Broking industry and a passion for developing and coaching staff members.
You will be responsible for daily staff management of the team, helping them overcome obstacles and improve workflow/operations. Working closely with the Directors, you will be the catalyst to get the business to the next level.
The Role:
  • Manage the daily workflow of the team
  • Performance management & appraisals
  • Onboarding new staff members
  • Organise and run weekly team meetings
  • Manage HR related issues
  • Manage general work email inboxes
  • Look for opportunities to improve systems & processes
  • Working closely with Directors
The Ideal Candidate Has:
  • Prior work experience in Mortgage Broking (Mandatory)
  • Experience working with a small team (Highly Desirable)
  • Previously managed staff members or looking to take the next step up
  • Outstanding problem-solving abilities with a strong attention to detail
  • Excellent verbal and written communication
  • The ability to overcome objections
  • The drive to come in early and stay back late if required
This role will be an immediate start for the right candidate, you will become part of a family-like culture where the team celebrate each other’s successes and birthdays. There are future plans for expansion and opening new offices, meaning there is potential for you to grow with the business and manage these other sites as well.
On offer is a very generous salary for the right candidate, with a bonus attached for performance. You will have the autonomy to do what you do best and put your own flavour on it.