Inventory & Logistics Coordinator - Trilogy

Trilogy International Limited

Coordinate Domestic and Export sales orders for Trilogy Natural Products and contribute to an efficient, effective and sustainable supply chain.

  • Unique and exciting opportunity to work for a rapidly growing, dynamic company
  • Work for a world-class global brand
  • Central Auckland (Britomart) location
You will work in the Trilogy International Limited (TIL) Operations Team and report to the Supply Chain Manager - Trilogy. The primary focus of your role will be to: 
  • Coordinate Domestic and Export sales orders for Trilogy.
  • Manage Finished Goods (FG) inventory levels and accuracy at Trilogy 3PL locations.
  • Deliver exceptional customer service and actively contribute to TIL being the best supplier our customers do business with.
  • Contribute to an efficient, effective and sustainable supply chain.
  • Be the NetSuite Logistics champion for the Operations team and wider business
This role is a full-time (40 hours a week), permanent position based in central Auckland.


Logistics Co-ordination (40%)
  • Process both domestic and export market orders for Trilogy sales team, ensuring shipping deadlines are met and customer orders are delivered in line with demand forecast.
  • Schedule 3PL partners to, pick, pack and dispatch freight, prepare export paperwork and coordinate shipments with Freight Forwarders for timely delivery.
  • Plan, book and process replenishment shipments of domestic and export inter warehouse stock transfers.
  • Issues resolution as necessary with warehousing and logistics providers, internal team and customers.
  • Coordinate freight quotes and estimates for sales planning
Inventory Control (40%)
  • Maintain physical & system FG inventory accuracy through routine stock takes, reconciliations and approved adjustments.
  • Proactively manage NZ and AU warehouse inventory, identifying issues and seeking timely resolutions to exceptional stock scenarios.
  • Work closely with internal teams to ensure stock is available in market for agreed new product and promotional launch timings
  • Responsible for stock status and SLOB reporting to the business and actively manage end of life product
  • Inventory reporting as agreed e.g. weekly SOH reporting, Stock Status.
  • Manage Trilogy office based stock replenishment and reconciliation.
  • EOM/EOY Complete month end tasks as required to meet business reporting deadlines.
QC (5%)
  • Assist with resolving QC related issues within the supply chain.
Ad hoc (15%)
  • Coordinate NZ-based re-work of SKUS with 3rd party suppliers as directed.
  • NetSuite super user for the Operations team.
  • Provide cover and support as necessary to team.
  • Adhoc tasks and reporting as agreed
  • Distributors
  • NZ & AU 3PL warehouse
  • Freight forwarders


Functional Skills
  • Experience in a similar logistics role - ideally three plus years' experience
  • Strong analytical and problem-solving skills
  • Intermediate Microsoft Excel and numerical skills.
  • Has used ERP systems (NetSuite experience will be an advantage).
Personal Attributes
  • Works well under pressure and with multiple deadlines.
  • Excellent communication / customer service skills, both written and verbal.
  • Strong attention to detail, with a focus on data integrity.
  • Proactive in seeking better ways to work.

  • Agile - Demonstrates and advocates learning agility; is curious and influences other to be curious; seeks and constructively uses feedback to build on strengths and manage weaknesses; is achievement driven; and can self-Manage focusing on prioritisation and balance.
  • Champion for Change - Treats change as an opportunity for producing both personal and organisational learning/growth; is motivated to continue even when things get difficult through maintaining an optimistic thinking style; is open to and adjusts effectively to work within new work structures, processes or cultures.
  • Continuous Improvement - Leverages best practices principles at individual, and team levels to create an environment of challenge and learning so as to accelerate organisational efficiencies, particularly in end to end processes.
  • Self-Management - Sets own goals and take ownership for the delivery or targets, based on the organisational goals as agreed. Actively seeks out feedback and implements improvements as required.

Trilogy International Limited is the parent company for popular consumer brands Trilogy Natural Products, ECOYA and Goodness Natural Beauty Lab. Performing strongly in their categories, both at home and internationally, Trilogy Natural Products creates specialty natural skincare, ECOYA manufactures luxury home fragrance products and Goodness Natural Beauty Lab is a natural skincare line targeting a younger demographic.