ServiceNow Consultant

Piper Talent

Experience using ServiceNow? Get trained to become an expert and benefit from the high demand for your skills!

  • Receive training in ServiceNow - a growing and in demand skill!
  • Competitive salary and benefits including paid training
  • Small but growing team with a great leader to mentor you
My client are looking for a passionate individual to join their growing Technology Advisory team, providing technical advice and support to clients, primarily in the ServiceNow platform.

What you’ll be doing:
  • Reporting to Technical Advisory Partner you will have primary carriage of all aspects of ServiceNow implementations with our clients
  • Lead the design, build, test and delivery of cloud based application ServiceNow for clients (the full software development lifecycle of: Analysis, Design, Coding, Testing, Training and Operational Support)
  • Leverage knowledge and experience to deliver end-to-end solutions on ServiceNow platform which includes architecting technical implementations on products within ServiceNow including ITSM, ITOM and HRSM, ITGRC/IT Sec Ops or Run Time application development
  • Lead and facilitate development of client deliverables, executive summary read-outs and detail fact based analyses, collaborating with clients on the application development and implementation processes
  • Provide software coding and customisation including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, scripting and custom application development
  • Rapidly prototype new ServiceNow solutions based on user requirements
  • Integrate ServiceNow with other cloud based applications as needed and assist with troubleshooting, diagnosing, testing and resolving any issues
  • Assist with pre-sales proposals and client liaison, dashboard configuration and deployment together with providing ongoing technical and feature enhancement support to clients
  • Liaise with clients to seek feedback, maintaining product roadmaps that incorporate feature enhancement / platform upgrade releases
  • Liaise with ServiceNow on platform defects
  • Develop processes, templates and tools for their support capability
The skills you’ll need
  • Significant experience with the ServiceNow platform as well as experience in technology development, project management, business process, process delivery and information systems
  • Prior ServiceNow technical knowledge and strong platform architecture understanding with ServiceNow Certified System Administrator and Certified Implementation Specialist certification highly regarded
  • Experience in integrations between ServiceNow and other tools/systems as well as an ability to lead design sessions to architect such integrations
  • Relevant tertiary qualification, preferably in computer science, computer / electronic engineering or related
  • Experience interacting with clients at multiple levels as well as the ability to demonstrate strong analytical and problem solving skills.
What they will offer you
They offer professional opportunities, personal fulfilment, and long-term growth that only a growing global firm can provide. They are committed to your ongoing development to build your technical, advisory, leadership, and management skills. They take pride in health and wellbeing and workplace giving programs, as well as the range of social activities organised by each office. At BDO, you will enjoy what you do and the community of colleagues and clients you work with.

In addition to an industry competitive salary package, BDO offers a culture that emphasises career growth, professional development, collaborative culture, workplace flexibility and global opportunities. They value the difference and unique perspective of every individual. As a firm, they are committed to a diverse, flexible and inclusive culture, where everyone can be themselves at work in an environment that brings out the best in them and their colleagues.

For more information either APPLY NOW or call me for a confidential chat
about the opportunity. 

Mouse Croghan | Piper Talent
M 0404 380 704 E mouse@pipertalent.com.au