eCommerce Manager

Jivaro

Want to join a vibrant team of professionals? This is a rare opportunity for an energetic and experienced eCommerce Manager to join an innovative team

  • Be part of a innovative and rapidly growing eCommerce Fashion retailer
  • Excellent location in brand new offices with the newest technology
  • Flexible working hours, team incentives and generous discounts
As the eCommerce Manager, you’ll own the end to end customer experience on our website. You’ll be responsible for optimising the UX, planning and executing projects, and provide a world class online customer experience.

Responsibilities 
  • Providing a seamless customer experience across the eCommerce site
  • Project manage web and e-commerce projects, working closely with all stakeholders including developers, designers, the wider marketing team and senior management.
  • Measure and report on key metrics to optimise and increase conversions
  • Write copy for weekly eDMs, product pages, blogs etc.
  • Work closely with the marketing team to ensure high quality, relevant traffic is being directed to our websites
  • Determine any website improvements and develop a road map strategy and project for implementation, on time and to budget.
  • Oversee merchandising, content and product availability
  • Have a strong understanding of our core demographics and how to best reach them, in order to maximize search engine traffic and advertising.
  • Project manage ongoing website optimisation projects and omni-channel initiatives with the wider team and external stakeholders.
  • Manage our database and eCRM strategy and work closely with the wider team to develop engaging email content that hits all objectives
  • Be a vital part of the wider marketing team and contribute to ideas, projects and campaigns
Skills & Expertise
  • 3+ years experience in a eCommerce focused role within the retail industry
  • A good understanding of web design and UX, and the ability to use insights to direct improvements.
  • Strong technical and analytical abilities
  • Be agile and commercial to market conditions
  • Strong understanding of SEO
  • Proven ability to drive sales and conversation to a Fashion retail site
This dynamic and fast-paced role requires someone who is highly organized, UX focused and thrives off working in a deadline driven environment.

You will be given the opportunity to thrive, learn and collaborate with other like-minded team members. You will have the freedom to shape your own work with the latest technology and tools. A budget for education and self-training to further develop your skills. We are coffee drinkers, photographers, painters, music lovers and fashion obsessed!
  
Like to know more?

To submit your application, in strict confidence, please apply online using the appropriate link below or email your resume to:
rachelmurphy@jivaro.com.au

Alternatively, for a confidential discussion, please contact Rachel on rachelmurphy@jivaro.com.au