CRM Manager

Jivaro

Join a market leading eCommerce business, to elevate their success and join a talented team as their new CRM Manager.

  • Drive, lead & execute the end to end CRM strategies for the business
  • Join a high-performing, fast growing and really respected eCommerce brand
  • Truly incredible company culture & values driven business
A really amazing opportunity to join one of Australia's most successful Retailers as their new CRM Manager, driving change, strategic growth & to elevate the customer engagement. 
Be part of a super collaborative, employee focused, well-being & values driven company culture. 

The Role: 
Joining a very talented Marketing & eCommerce team, you will be responsible for developing and executing a very targeted and personalised customer experience. Delivering omni-channel campaigns, you will be the driver in optimising the digital experience, enhancing customer engagement and helping to grow the brand beyond the rest of the market. 

Essential Skills & Responsibilities: 
  • An extensive background within CRM, Digital Marketing & Email Campaign Coordination, preferably within Retail 
  • A genuine passion for customer engagement and working to enhance the online digital journey
  • Demonstrated experience with managing Customer Data platforms, with exposure to multiple CRM systems
  • The ability to roll out & execute targeted CRM campaigns across Social Media, Email & Web/Push Notifications
  • Strong segmentation experience 
  • An analytical mindset and the ability and skill to analyse, utilise and gather trends and insights from data 
  • Experience and exposure with A/B Testing will be highly regarded
  • Have the ability to continuously report & present back to Senior Leadership
  • Work within a highly collaborative and agile team

The Benefits: 

  • Join a highly successful, agile & market leading eCommerce business
  • Very competitive salary package, plus employee perks 
  • Be part of a team that is passionate about health & wellness & employee well-being
  • Central office location and beautiful, very modern office space 
  • Be part of the next phase of international growth & expansion for a very well-established Retail business

If this sounds of interest, please get in touch today & apply or send your resume to Charlotte - charlottejohnson@jivaro.com.au