Service Dispatch Advisor

Jungheinrich Australia

Jungheinrich Australia is among the world's leading intralogistics companies, committed to ensuring high quality cost effective products anytime

  • Be part of a global market leader
  • Friendly and supportive team culture
  • Opportunity for growth and real career progression
The role:

As the Service Dispatcher Advisor, in this regional (NSW and QLD) role, based in our NSW branch reporting to the state service manager, you will play a pivotal role in ensuring the success of the company’s business by being the primary contact for upcoming scheduled maintenance. Daily forward planning of scheduled maintenance is undertaken by this role as well as additional administration tasks to ensure efficiency in a cost-effective manner. You are proactively contacting our customers to schedule upcoming maintenance of our extensive fleet of materials handling equipment and will ensure customer satisfaction, whilst promoting the company’s vision, values, and culture. This is a position within our organisation with the opportunity to grow into a long term career.

What’s in it for you:
  • Be part of a global market leader
  • Opportunity for growth and real career progression
  • Great and supportive team culture
  • Recognition for your contributions

You will bring to the role:

  • Ability to manage competing priorities effectively by balancing the needs of multiple stakeholders
  • Advanced professional communication skills, service centre environment experience desirable
  • Ability to work under pressure while maintaining a positive attitude
  • Previous experience in Aftersales desirable
  • ERP systems and software experience
  • Strong ability to plan and manage tasks
  • High attention to detail
  • A “can do” attitude
Ready for your next challenge, then what are you waiting for?
Apply now!