Mid-Senior CX Researcher

Revolution IT Pty Ltd

Recruiting for experienced Service Designers / CX Researchers to join our team on a permanent or contract basis!

  • Customer experience research
  • Great opportunity to work with a highly experienced practitioner
  • Flexible and fun working environment
Revolution IT is a leading IT consultancy in the Australian market. We have long histories with many highly regarded blue-chip organisations. We are growing our Experience Design team and 2020 is set to be an exciting year!

We're currently on the hunt for an experienced CX researcher to join our team on a permanent or contract basis. We have multiple roles available and an immediate need for an experienced CX Researcher to join a client based in the eastern suburbs. 
About you:

You have a minimum 5 years experience in customer experience research required You have demonstrated experience:
  • Designing and facilitating customer/stakeholder workshops
  • Stakeholder management
  • Experience designing a research program
  • Synthesising research findings into practical recommendations and design strategy
  • Interfacing with a broader team
  • Background in social science (preferable)
  • You can tell us about customer research programs of work you have worked in.
  • You can talk about research methodology, findings and outcomes.
About Us:
We are an established consultancy with a rapidly growing experience design capability. We are growing our team in response to a strong demand from our clients, particularly those in finance and banking. We place a great emphasis on skills development and growing your capability - even for contractors too!
You will be led by a highly experienced practitioner. This is a great opportunity to hone your skills, join a growing team, and build out your portfolio.

Please submit your resume for immediate consideration. If this role isn't for you and you're an experience UX/CX Designer or Researcher please contact Nicola (nicola.reece@revolutionit.com.au) to discuss other opportunities in the team.