Customer Service & Sales - Rockhampton

Lawrence & Hanson

Provide our customers with a great experience and work as a member of the branch team to achieve overall results through exceptional sales and service

About the role
Provide our customers with a great experience and work as a member of the branch team to achieve overall results through exceptional sales and service.

What you would do in this role
  • Serve customers on the counter, answer phones and email enquiries
  • Prepare accurate quotes for customers
  • Develop relationships with customers
  • Be a product knowledge expert to help customers find products they need
  • Actively work as a member of the team to ensure our branch is presented in the best way

How can I tell if this is for me?
  • Customer and sales focused with experience in a similar role
  • Excellent problem solving skills - support our customers to find what they need
  • Proficient with computer technology and systems – we will train you
  • A positive and optimistic attitude
  • A high level of initiative to support your team members and customers – no job is too big or too small
  • A strong sense of urgency - the ability to multi-task in a fast-paced environment
  • Experience in a trades environment will get you off to a flying start, but it is not essential if you’re passionate about learning our industry and product range

How to apply?  
Please ensure you have spoken to your manager prior to applying for this role. We know it might seem daunting, but give the video cover letter a go (on the next page) and tell us why you’d be great at Customer Service & Sales.