URGENT TEMP Commercial Collections Officers x 2

People Intelligence

Immediate Start | Equipment Finance | 6 month assignment + extensions | FinTech | Commercial Collections | Sydney CBD

You will be working for a well-established Australian FinTech who offer a variety of consumer and commercial secured lending products. 
They are looking for two Commercial Collections Officers to undertake a 6-month assignment (with possible extensions) based in their Sydney CBD office. 
This is an urgent requirement with the possibility of starting work as early as next week! 

The role:
  • End-to-end Commercial Collections Management - the collection cycle runs from 0 to 180 days
  • Managing the account level relationship with customers
  • Ensuring all delinquent accounts are collected in a timely manner, and that compliance standards are adhered to
  • Adhering to external regulatory and internal policy requirements, and system processes
  • Regular reconciliation of client accounts to identify account issues to resolve client concerns
  • Identifying reasons for client’s arrears and negotiating a resolution
To be successful in this role, you must have the following essential criteria:
  • 1+ years’ experience in a Commercial Collections Environment
  • Experience of collecting on Asset/Equipment Finance products is highly desirable
  • First class communication skills both written and verbal
  • Intermediate to advanced skills in MS Office
  • The ability to work effectively and meet deadlines with minimal supervision
  • Demonstrated knowledge of relevant legislation
  • Proven relationship building skills and strong customer service skills
  • Exceptional attention to detail
  • Task oriented with excellent time management
  • A team player with the ability to multi-task and effectively prioritise tasks to manage workflow