Senior Infrastructure Specialist (Citrix)

Icon Holdings Services

Permanent opportunity to support our infrastructure across all divisions locally and internationally. Hands-on exposure to market-leading technologies

About the role:
We have an exciting permanent full-time opportunity for an Infrastructure Specialist to be based at our office in Hong Kong. You will support our infrastructure across all divisions and geographies both locally and internationally. You will also assist in the operations of our IT infrastructure covering datacentres, virtualisation, cloud services, disaster recovery, security, network and various infrastructure applications with a focus on our Citrix environment.
Key responsibilities:
  • Ensure systems are maintained to a high standard with upgrades and patches
  • Critical incident response after-hours
  • Incident and service request response
  • Effectively communicate with key stakeholders
  • Maintain design and operational support documents for systems
  • Assist in maintaining relevant knowledgebase articles
  • Provide monthly reports of operational metrics for various systems
  • Assist in ensuring expenditure remains within budget for the Infrastructure team
  • Assist in developing plans to be scoped into the budget

About us:
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand and Asia. With over 2,500 employees company-wide, the Group’s cancer services include 30 cancer centres, 3 large chemotherapy compounding facilities and over 50 pharmacies across Australia. Icon is dedicated to providing exceptional cancer care to communities across Australia. 
What we offer: 
We are a values-driven organisation and our leaders are strong believers in empowering people. We are professionals at what we do but still embrace a fun and collaborative culture, always celebrating our achievements and milestones. We also offer the following: 
  • Opportunity to deliver services in a large and complex organisation with an international footprint
  • Hands-on exposure to market-leading technologies 
  • Competitive remuneration  
  • Valued rewards program and staff benefits
  • Direct support from Senior Leaders

About you:
We are seeking a passionate Infrastructure Specialist who has a high attention to detail and the ability to efficiently prioritise their workload. You will also have the ability to work independently while being able to build strong relationships with various stakeholders within the business.
Experience required:
  • At least 3 years’ experience supporting Citrix technologies (E.g. XenApp, XenDesktop, NetScaler, Cloud Services etc)
  • At least 3 years’ experience supporting Microsoft technologies (E.g. Server OS, Active Directory, Group Policies etc)
  • Understanding of different Citrix provisioning models (E.g. PVS, MCS)
  • Experience working with various computing platforms (E.g. Nutanix AHV, VMWare ESX, Microsoft Azure)
  • Experience supporting multi-factor authentication technologies (E.g. Cisco Duo)

If your skills and experience match the role we have available, please send a detailed resume by clicking the 'APPLY NOW' button.