Residential Advisor


We are building our Residential Advisor team at UniLodge Stafford House. Develop yourself and contribute to our resident community!

About your new role
We are seeking Residential Advisors (RAs) to join the UniLodge team at Stafford House to start in 2021. UniLodge Stafford House offers a unique living experience in a variety of single rooms within two- and three-bedroom apartments. We offer accommodation to a variety of students from different cultures, countries and of different ages.

If you are passionate about making a difference in the Stafford House community love where you live and care about people and the kind of experiences they have, then this role is for you!

Day to day duties
  • Act a “Mentor” and form friendly and open point of contact for assistance, information and welfare to residents.
  • Provide advice and report any concerns regarding resident welfare.
  • Assist the Management team with grievances and or conflict resolution as required.
  • Be an active member of the emergency response team during shift times and other times when in the building.
  • Carry the after-hours emergency phone when on duty.
  • Provide after-hours on-call assistance to residents of UniLodge.
  • Call the emergency services when appropriate to ensure a quick response to any emergency.
  • Monitor smoking on and between floors and report any offenders.
What you’ll need to succeed
  • Be enrolled at Victoria University of Wellington in at least your second year of an undergraduate or Vocational Education program, or in a postgraduate program, maintaining above average academic standing in 2020.
  • You will need to be a resident at UniLodge Stafford House during your time as a Residential Advisor.
  • A demonstrated capacity for leadership and maturity.
  • An ability to respond to difficult or challenging situations in a calm and responsible manner while following all appropriate procedures.
  • Have empathy with the diverse issues faced by university students and an appreciation of the needs of students in residential accommodation.
  • Good writing skills and ability to motivate others.
  • High level of creativity and problem-solving ability.
  • Ability to interact with residents of many different cultures and backgrounds.
  • Ability to work independently and with minimal supervision.
  • Experience living in student residential accommodation.
  • Must have flexible availability to meet the training and rostering requirements, including during weekends.
Benefits and Culture

We have a culture that’s built on trust and engagement and we go the extra mile to make your career at UniLodge as rewarding as possible.  We'll provide you with:
  • A great culture with fun events and activities
  • Acknowledgement, rewards and benefits
  • A chance to develop your leadership skills and gain real-world work experience.
  • Opportunities for personal and professional development
If you've got a warm and engaging personality and have the passion and drive to really make a difference, we'd love to hear from you. Because you'll fit right in!

What you need to do now

If you’re interested in this exciting role, please send through a 1-page cover letter and your CV now!

While we take a look at your application, we encourage you to get to know us a little better through our website and various social media channels.

Residential Advisor Key Dates 

Residential Advisors will commence in January 2021 to undertake training prior to the February 2021 intake.

***All final applicants for this position will be required to provide evidence of a New Zealand Police Vetting. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.