Customer Services Representative

Impex Personnel

Our client is seeking a Customer Service Person with at least 2 years experience within the freight Forwarding Industry.

  • Supportive management team
  • Petone Location
  • Good working environment
Role: Customer Services Specialist

Location: Petone 

Salary: Good salary on offer

About the role:
Our client is an International Freight Forwarder with well established operations in the international Logistics space. Our client is seeking a motivated and experienced person to join their close knit team. If you have Customer Service Experience within the Freight Forwarding industry, have managed accounts end to end and enjoy a good laugh we want to hear from you.

Expertise & Skills:
  • Track and Trace both Import and Export shipments Air & Sea 
  • Invoicing 
  • Customer communication via phone and email
  • Ability to communicate effectively through oral and written methods with customers
  • Initiative to investigate problems and report issues with software
  • Professionalism to communicate with clients of all levels
  • Understanding of industry specific programs / software such as CargoWise 
  • Knowledge of MS Office Software eg: Excel, Word, Outlook
  • Must have a minimum of 1-2 years experience working in the freight   forwarding industry
  • Working in a fast paced environment
Impex Personnel – Supply Chain Placement Partners.  We’re the leading placement provider of Supply Chain professionals throughout New Zealand & Australia. We're committed to providing you with excellent career opportunities, while also providing great people to our clients. You will be subject to a pre-employment health assessment, alcohol and drug testing, an ACC check, and a Ministry of Justice criminal conviction history check as part of our recruitment process.
Contact: For a confidential discussion call Ane on +64 21 467 500