Call Centre Operator - Western Sydney - Ongoing casual position

Allstaff Australia

Join an international charity on an ongoing casual basis

  • Friendly working environment with a busy setting
  • Great community focused role
  • On-site parking available
Allstaff Australia is seeking an experienced Contact Centre Operator to work at an International Charitable Organisation on an ongoing casual basis on Monday and Tuesday 9am-5pm. This role is based in Western Sydney.

Responsibilities:

  • Receive inbound calls regarding items/donations, in a fast paced call centre.
  • Organise for the items/donations to be picked up from different locations across Sydney.
  • Deal with customer complaints in a timely and professional manner.
  • Work with Senior Management. 
  
Skills and experience
  • Comfortable communicating with people from diverse backgrounds, with an excellent phone manner
  • Minimum 1 year call centre experience
  • Inbound and outbound customer service experience
  • Flexible, manages time well, and the ability to multi-task
  
If this sounds like you, please apply with your updated Resume.