Medical Receptionist

Fullerton Health Australia

Exciting opportunity for a casual Medical Receptionist to commence at Glasshouse Mountains Family Practice.

  • Casual Role
  • Flexible Hours
  • Glasshouse Mountains Family Practice
Medical Receptionist 

Exciting opportunity for a casual Medical Receptionist to commence at Glasshouse Mountains Family Practice.
Reporting to the Practice Manager , the position requires an experienced enthusiastic and motivated person who is committed to patient care, exceptional customer service and providing support to our General Practitioners and clinical teams. 

In this role you will be required to work and contribute as a team member and rotate through a series of roles within the centre to ensure you remain multi -skilled across all operations of the practice. Previous experience in a medical setting and a knowledge of Medicare billings is essential 


  • Welcome and assist patients with enquiries and appointments
  • Answer and respond to telephone enquiries in a courteous and professional manner
  • Accurately process patient payments via cash, eftpos,  and direct bill transactions
  • Ensure the accurate storage and retrieval of patient and practice records
  • At all times maintain confidentiality of patient personal and financial information
  • Complete recalls
  • Maintain cleanliness of reception area and clinic rooms
  • Support the day to day operations of the medical centre
  • Exceptional customer service and teamwork skills 
  • Commitment to ethical behaviour and conduct
  • Experience using Pracsoft, or Medical Director software is essential    
  • Excellent verbal and written communication skills
  • Ability to empathise with patients
  • As part of the recruitment process candidates may be required to attend a company funded pre-employment medical. or a similar application
  • Previous Experience required
An immediate start is available for the successful applicant

Glasshouse Mountains Family Practice forms part of Fullerton Health Medical Centres, one of Australia's leading primary healthcare providers with 62 clinics located throughout metropolitan and regional centres, comprising 57 medical centres, 4 dedicated skin clinics and a specialist breast clinic

Please note that only suitable candidates will be contacted