Medical Receptionist

Fullerton Health Australia

As the first point of contact, the Medical Receptionist is to provide a professional & friendly service that delivers a positive experience

  • Location: VIC - Laverton North
  • Fixed Term 12-month position - suit candidate with 1-2 years experience
  • Employee development - dedicated online learning, development & support
Our well-established occupational health business, Jobfit Health Group, is seeking an Medical Receptionist for a fixed term 12 month contract at our Jobfit Laverton North clinic. 

Jobfit Health Group delivers a broad range of occupational health care services to thousands of businesses nationally, including pre-employment assessments, work fitness assessments, injury management and prevention, drug and alcohol screening, on site medical services and health and wellness programs.
  
The Receptionist is the first point of contact for candidates and clients, and we place the utmost importance in ensuring they receive a professional and friendly service that delivers a positive experience. 

The position is fixed term 12-month contract, 38 hours per week - Monday to Friday.  Our role would be perfect for a candidate with 1-2 years experience in Administration or Reception who is looking to gain more skills within the medical sector.

Responsibilities
  • Ensure at all times the highest level of customer service via optimal communication and presentation.
  • Manage daily workflow to maintain client service standards ensuring timeframes and schedules are adhered to.
  • Greeting candidates, clients and visitors, answer telephone calls, assist with enquiries and appointments.
  • Provide and explain to candidates the medical paperwork after sighting photo ID.
  • Take payments from self-payers.
  • Ensure samples are ready for pathology collection.
  • Support health professionals with administrative tasks.
  • Recognise and uphold the rights of all candidates accessing services, including maintaining cultural sensitivity.
  • Comply with privacy and confidentiality principles to all work practices including the Fullerton Health Australia policies and procedures.
Requirements
  • 1 - 2 years experience in Administration or Reception.
  • Business Administration qualification desirable but not essential.
  • Intermediate computer knowledge and skills.
  • Ability to multi-task and prioritise under pressure.
  • Strong attention to detail and accuracy is necessary.
  • Excellent verbal and written communication skills.
  • Willing to learn new skills.
  • Friendly, enthusiastic and motivated.
What we offer
  • Working for a stable company who has been operational and successful for 25 years
  • Team member development – we have our own in-house online learning and development centre
  • Engagement surveys – we listen to you, as a team member, and take action on the issues that matter to you
  • The FHA Staff Superannuation Fund (which includes a range of insurance and investment options for staff)
  • Financial Wellbeing Checks and advice from our corporate financial planning partner
  • Generous special offers and discounts from corporate partners
As part of the recruitment process candidates may be required to attend a company funded pre-employment medical. 

Please note that only suitable candidates will be contacted.

Jobfit Health Group forms part of the Fullerton Health Group who are leaders in occupational health, allied health, general practice, integrative medicine, emergency assistance and response.  

www.jobfit.com.au