Service Advisor - Hyundai

Armstrong's

Armstrong's are seeking a customer focused Service Advisor to join the East Auckland Hyundai Team.

  • State-of-the-art Dealership
  • Maximise your income
  • Join a winning team of experienced professionals
Armstrong’s ~ making car ownership in New Zealand better since 1993. 

We represent 16 international brands across 13 sites and are proudly New Zealand owned. Each of our dealerships delivers a full automotive experience from selling quality new and used vehicles, financing your purchase and servicing, and sourcing parts for your vehicle.  
   
The Hyundai Opportunity 

Based at Armstrong's, East Auckland Hyundai Dealership, you will be a valuable part of our Service Department, acting as the liaison between our technicians and our customers. You will communicate with customers throughout the whole service process, regarding vehicle problems and repair timelines, and expressing customer concerns to the service department. 

You will be greeting, scheduling bookings, liaising with technicians and ensuring that our customers understand what is going to happen to their vehicle.  You'll also make sure that our technicians know what is required for the day, whilst allowing a good flow of communication to ensure timeframes and customer expectations are met.

We’re car people, but more than that we’re people people. 

About you

- Exemplary customer service skills
- Sales-minded attitude 
- Persuasive speaking skills
- Well organised, methodical and efficient
- High level of personal presentation
- Proficient computer skills  
- Collaborative team-player 

Experience to be successful 

While previous experience within the automotive industry is advantageous, we are interested in your customer service background, and administration skills, along with an excellent work ethic. We pride ourselves on our ability to understand each customer's individual needs, with knowledgeable advice at all stages of the service process.

We are interested in talking to both entry level and experienced Service Advisors. Attitude to customers and business knowledge, understanding to reach results will set you apart. 

We are offering
  • Career growth opportunities
  • Base salary, plus great bonuses/incentives
  • The opportunity to further build and grow your career
  • A key position in a successful, winning, friendly team 
  • Gain technical knowledge 
We have lots to show you, head to the Armstrong's website to see our brands, culture, people and more.

Apply online with your CV today ~ start ASAP

Applicants for this position should have NZ residency or a valid NZ work visa.

Ph. Tracey Patrick 021 269 2678