Assistant Manager - Claims Administration

Bluemont Consulting

Life Insurance Claims

Responsibilities:
  • Monitor and support the team to achieve pre-set service standard and ensure smooth operation
  • Assessing of sorts of insurance claims
  • Set up Claims Guidelines for new products and prepare Claims Manual from time to time
  • Work with auditors for claims audit
  • Participate in system design/testing
  • Handle claims related inquiries and complaints
  • Convey training to internal staff and agency
  • Provide coaching and training to subordinates
  • Participate in ad-hoc projects and assistant supervisor for projects assigned by Management
Requirements:
  • University graduates, with 6 years’ experience on claims in the life insurance industry, with supervisory experience for at least 2 years
  • Strong problem-solving skills and analytical skill
  • Independent, self-motivated, able to work under pressure and meet challenges
  • Good command in both written Chinese and English