Project Lead, Aboriginal and Torres Strait Islander Engagement

Justine Dorrell Consulting

You will provide support and expert advice around engagement and community capacity building with Aboriginal and Torres Strait Islander Communities.

  • Develop and deliver Feros Care's first Reconciliation Action Plan
  • Join a multi-award winning not-for-profit organisation
  • Role is based in Tweed Heads South, NSW
The key purpose of this role is to provide support and expert advice to Feros Care around engagement and community capacity building with Aboriginal and Torres Strait Islander (ATSI) communities. A key priority of this role initially, will be creating a Reconciliation Action Plan for the organisation to ensure that engagement with ATSI communities is culturally specific and appropriate, as well as ensuring the organisation is building inclusive communities where people from diverse backgrounds have the opportunity to participate fully in all aspects of community life.

Reporting to the Chief Operations Officer - Emerging Portfolios, this role will be responsible for developing and delivering Feros Care Groups first  Reconciliation Action Plan (RAP). Implementation will include engagement, educational and operational activities, ensuring Feros Care's internal cultural capabilities are developed. The position will liaise and engage with clients, participants, carers, National Disability Insurance Scheme (NDIS) stakeholder organisations and broader community organisations to create local solutions and meaningful impact in line with their strategic objectives.

Feros Care are passionate about helping people live bolder, connected, independent lives.  They are innovators in technology and recipients of numerous local and international awards.  For over 25 years they have been supporting older people and those living with disability.  They are an innovative, growing, not-for-profit organisation who have strong connections to the community and are passionate about making a positive impact on people’s lives.

This is a fixed term, full time contract role until the 30th June 2021 (at this stage), based at South Tweed Heads, NSW.

Key Responsibilities will include:
  • Project manage, implement and issue project briefs, schedules, reports, status updates, tenders and budgets as required and assist with determination of project requirements
  • Be the subject matter expert for Feros Cares, Reconciliation Action Plan development
  • Prepare reports, conduct presentations and communicate findings to steering committee, project team and management teams as required
  • Develop implementation plans including education, communication and change management
  • Develop communications, knowledge documents and sustainable training solutions that can be utilised during and post implementation
  • Ensure the project is delivered on-time, within scope and within budget
  • Manage relationships with internal and external stakeholders, by effectively and accurately communicating relevant project information to clients and project teams
  • Perform risk management analysis
  • In conjunction with the Manager of Capacity Building and Community Engagement, provide relevant input into the regional capacity building plans, strategies and stakeholder engagement calendars in conjunction with the NDIA, community stakeholders and other bodies involved in the NDIS
  • Map existing community assets, identifying community needs, service gaps and barriers to access through liaising and consulting with people with disabilities and their families, disability service providers and community organisations
  • Plan, develop and implement a range of specifically tailored initiatives which promote diversity, inclusion and cultural awareness together with the engagement and participation of people who are from ATSI backgrounds
  • Develop and manage operational reports and plans and ensure a cycle of continuous improvement is embedded across all business activity
  • Explore and draw on global research and evidence, as well as emerging trends in innovation to influence planning and development of community capacity building and stakeholder engagement strategies
  • Provide expert advice to managers around ensuring diverse staff feel fully included in each regional team
Essential Skills, Experience and Knowledge:
  • Five year’s plus experience in community engagement and/or development
  • Demonstrated experience in leading or working on a Reconciliation Action Plan (RAP)
  • Previous achievements in developing and implementing community development and capacity building initiatives
  • Prior experience in liaising and working with government
  • Demonstrated ability to create strong networks of internal and external stakeholders in order to achieve our operational goals
  • Demonstrated experience facilitating effective change management processes and creating an environment that embraces change to enhance performance and service to clients
  • Good written and oral communication skills, well developed negotiation skills and ability to develop robust working relationships
  • Demonstrated ability and experience to identify and prioritise complex problems and issues, generate solutions and work collaboratively to achieve a successful outcome
  • Ability to read and develop reports, interpret and analyse data, categorise risk and develop and implement sustainable corrective actions
  • High-level computer skills (including MS Office) with the ability to problem solve and address inevitable system interruptions to ensure business continuity
  • Demonstrated project management skills to include managing competing priorities while maintaining high work standards and accuracy
  • Experience in implementing programs to support diverse communities with extensive understanding of inclusion and participation
  • Demonstrated service program development experience incorporating community capacity building and stakeholder engagement
  • Ability to travel interstate as required
  • Previous experience working within the aged and/or community care industry (Highly desirable)
Please note, if successful, this position requires a mandatory National Police Check to be conducted which will be renewed every 3 years.

Along with your resume, please include a cover letter that outlines your suitability to this role and addresses your experience against the essential skills listed above.  For more information, or a detailed position description, please contact Justine Dorrell on or 0414 584 758.  
Justine Dorrell Consulting has been retained to recruit this role, please refer all enquiries directly to Justine.