Inventory Manager

Pet Circle

High performance, customer focused, inventory management culture with a deep understanding of how the function impacts the business fulfillment goals.

  • Drive significant growth of multi-warehouse business
  • Steep career progression and development opportunities
  • Generous employee discount and other perks

In the past eight years, Pet Circle has grown to become one of Australia’s Top 5 Online retailers and the No. 1 player in the Online Pet industry. As we scaled from 110 to 230 people over the last 18 months, we are looking for an experienced Inventory Manager to join our Eastern Creek warehouse and also hold responsibility for the inventory management across our multiple warehouses. 

Key focus areas for this role will include inventory accuracy and availability as well as driving continuous improvement activities. The Inventory Manager will utilise data to make informed, commercially astute decisions, have an analytical mind with the ability to articulate and communicate, both verbally and written, making recommendations with an analytical solution based focus. We are looking for someone who is looking to get stuck in and get their hands dirty.

Why Work with Pet Circle?
  • Work with one of Australia’s top 5 Online retailers that is growing significantly.
  • Enjoy being part of a dynamic team with an energetic culture that values decision-makers and action. 
  • Opportunity for solid career progression in the continuously growing e-commerce industry while working alongside top-notch e-commerce professionals (the best in their field!) in a nurturing, yet fun & dynamic environment. 
  • Get the value of working with a great company without working for a big company (not just yet!) – thus you’re able to enjoy and see the impact you make. 
  • Pawternity leave to spend with your newest furry family members.
Key Responsibilities

Stock Management:
  • Ensure zones are correctly set up and ready to receive the day’s POs
  • Resolve bar code issues
  • Move stock around as needed to promote a more effective picking environment.
  • Reporting damaged goods to suppliers in real time to ensure stock credits are requested and applied
  • Closely monitor and maintain stock levels in the FC
  • Schedule and run stock takes and cycle counts with accurate reporting on any variances identified.
  • Identify and monitor stock accuracy issues and products approaching expiry dates. 
  • Identify root causes of the expiry dates and the stock accuracy issues ( supplier issue stock turns etc )
  • Cycle counts - completed and reported on with clear reasons on any variances
  • New product approval and space allocation
  • Infrastructure reviews, this is both physical (buy more racking) and system (zone set-up/review).Understand the growth model and when the next piece of infrastructure needs to be in place. Also to understand a reduction in stock days holding and what it means for the warehouse space
  • Understand stock value of the warehouse and the drivers for it, feeding back into the demand planning process
  • Issue resolution - missing items, reasons for damages, stock cycling for expiry dates
Relationship Management:
  • Internal: Key driver of the S&OP function
  • External: Fostering partnerships with all external and internal stakeholders to promote trust in regards to stock accuracy.
  • Form strong working relationships with other areas of the business with a focus on Business Management, planning and the warehouse
  • Ensure there is a program to allow for succession planning of the role.
  • Maintain good working relationships with your Manager, your peers and subordinates.
  • Other duties as assigned from time to time
Range Optimization:
  • Assist the business by on-boarding new product lines in regards to import or direct delivery strategies
Planning / Process: 
  • Using a continuous learning methodology to understand and evaluate current processes end to end, with the ability to improve, create, publish and maintain SOP’s for the role. The end goal is to implement more simple and efficient processes
Analytics and Reporting:
  • Run analysis on inventory movement, with recommendations using methods such as OSMI reports and CuSum analysis
  • Reporting - Weekly and monthly review of stock lose and reasons and actions to address the root causes
  • Reporting - missing items to be cleared within 48 hours of being categorised that way
Project Management:
  • Contribute to operational strategic plans; implementing productivity and quality standards and identifying system improvements. Work with IT to implement projects such as EDI, automated planning processes etc
  • Execute strategic plans as communicated by the Supply Chain Director and Operations Manager
  • Ensure all inventory and stock management systems are maintained accurately, within the agreed parameters and in real-time
Awesome Looks Like…
  • 3-5+ years' hands on experience in a similar Inventory Manager role
  • A proven track record analysing and interpreting data
  • Strong experience in Inventory Control & Management 
  • Experience with collaborating with Freight companies and 3rd party service providers.
  • Advanced excel skills coupled with strong written and verbal communication skills.
  • Hands on approach to work with a willingness to get stuck in!