We are partnering with one of our Wholesale Unified Communications clients to find an experienced Pre-Sales Consultant
- Delivering Pre-Sales in unified communications, voice and collaboration tools
- Delivering on Pre-Sales, Post-Sales follow up, training and education
- Remunerated with Salary + bonuses, supportive team, great technology
We are partnering with one of our Wholesale Unified Communications clients to find an experienced Pre-Sales Consultant
Key Information:
The role:
About you:
What next?
Apply now with your CV in Word format!
Key Information:
- Permanent Opportunity
- Remunerated with Salary + Incentives
- Unified Communications, Voice & Collaboration Technology Pre-Sales
- Delivering on Pre-Sales, Post-Sales follow up, training and education
- Join a supportive team, with the best technology at your fingers tips
- Regular team events which include well being events
The role:
- Alongside the Account Managers, you will deliver presales demonstrations of our platform to potential clients
- In conjunction with the AMs, you will work with partners’ sales, pre-sales and technical support teams from a pre-sales perspective to ensure that the solution designed will meet the customers’ expectation the first time.
- Support the Onboarding Team members to provide technical support for prospective new partner demonstrations and onboarding.
- From time to time work with the partners’ service delivery and support teams from a post-sales perspective to ensure that what has been scoped is delivered.
- Work to ensure a transference of knowledge so that we are training all partners and customers on the platform and products with a view to being self-sufficient
- Provide SME advice and support to internal resources from a product, training, marketing and service delivery perspective to achieve common goals
About you:
- History of delivering customer projects in voice and collaboration and improving user experience in technology businesses
- Proven experience in the Microsoft environment with exposure to Skype for Business or Teams Calling is considered an advantage
- Technical history in the UC/Voice space working with customers
- Ability to understand and design complex call flows to meet SMB, SME and Enterprise needs
- Well organized with the ability to multi-task and handle pressure situations
- An inherent focus and passion for customer service
- History in improvement processes and innovation
- Previous experience in pre-sales roles with a technical focus
- Strong communication and documentation skills.
What next?
Apply now with your CV in Word format!