Dynamics CRM Tech Lead

Launch Recruitment

We are looking for a Dynamics 365 CRM Solution Consultant - this role can be located in either Canberra or Melbourne!

  • Customer Engagement and Power Apps Platform focus
  • Must have Baseline Clearance already to be eligible
  • Initial 6 month contract
We are looking for a Dynamics 365 CRM Solution Consultant at Tech Lead level- this role can be located in either Canberra or Melbourne!

Key information:

  • Must be an Australian citizen and already have Baseline Clearance!
  • Dynamic 365 specialist - at Architecture / Lead level
  • Customer Engagement and Power Apps Platform focus
  • Initial 6 month contract 

Your new role:
As a CRM Solution Development Consultant, you utilise your in-depth technical knowledge of the Dynamics 365 Customer Engagement (CE) and Power Platform to solve complex business problems. You will be primarily focused on leveraging your experience to design and implement Dynamics 365 CE and Power Platform solutions on complex projects in medium to large enterprises.

A day in the life:
  • Contribute across all phases of projects (e.g. Plan, Analyse, Design, Build and Test)
  • Leverage technical expertise to Design and Implement CRM solutions
  • Liaise effectively between customers, IT staff, and business partners to ensure high quality and timely resolution of customer issues
  • Research customer issues that may be non-standard in order to offer solutions
  • Technical design and solution development
  • Partner with cross-functional technology and design teams to ensure consistent, positive client interaction and solution delivery
  • Assist in sales activities and planning as required
  • Work under general guidance and direction, but fully independent in own work with latitude for autonomous decision-making related to work process
  • Travel as needed. You will be required to travel based on Project requirements.
 
Key Role Skill & Capability Requirements:
  • Experience in Dynamics 365 CE, Power Platform (PowerApps Portal, Canvas and Model Driven Apps, Power Automate) and Common Data Service.
  • Experience with configuration and customisation of Dynamics 365 CE (Plugins, JavaScript, Logic Apps, Azure Functions), Web API, WebServices, Azure Service Bus and SSIS.
  • Azure DevOps with Dynamics 365 CE.
  • Exposure to Connected Field Services and / or Project Services Automation. Any implementation experience is highly desirable.
  • Exposure to Azure Cognitive Services and RPA and Integration with Dynamics 365 CE.
  • Experience working in both Agile and Waterfall delivery models.
  • Client management skills and the ability to work with customers to develop and manage an action plan.

Certifications:
  • MB-901: Microsoft Certified: Dynamics 365 Fundamentals
  • MB-400: Microsoft Power Apps + Dynamics 365 Developer Associate

Sounds like you?
Apply Now - CV in word please